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September 2023 by Bob Baxter
Craig and Ryan are professional people ! Great job repairing our Invisible Fence ! Wyatt can now roam free without street concerns ! Thanks guys ! Bob, Barbara and Wyatt Baxter
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October 2022 by karli casuccio
Was able to make an appointment the next week! Great service during installation. My dog is still getting used to the fence but I am very glad they will be coming back out next week to follow up and check his progress.
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September 2020 by Jay M.
This is nothing against the company but as a suggestion for those looking to use an invincible fence to keep their dogs within boundaries. We used the invincible fence and it worked great until the one time it didn't. We were over confident and didn't have our gate closed because since installing the technology our dog never attempted to venture down the driveway. Our garage is in the back of our home. So driving in and out requires a driveway to the back of the house. Our Bella went after a chipmunk. Her adrenaline almost immunized her from the 12 foot pinch zone and another single perimeter line meant to keep her safe. She ran into the road and not only was she hit by a car, but the device on her collar got caught on the car and was ripped off her neck, breaking her neck and killing her. No telling if she still would have died from the impact, but a dog's tags and devices around their necks can get caught on things and cause harm. The car was not going fast. Actually the car was breaking because the driver saw Bella coming. I'm not knocking the technology BUT I want to warn others that the invincible fence is just that. Please don't rely on it to keep your loved pet safe. Had I thought of this before, or if I done enough research, or if someone would have mentioned this to me, I would have used a gate. Absolute blockage is the only way to keep pets safe from outside of the yard. I take full responsibility for not being thoughtful enough and was way too confident. Therefore I failed my family and want to warn others of my overconfidence and hope you don't make the same mistake.
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September 2019 by Vickie P.
Invisible Fence was the best thing we did after getting a dog. We don't have to ruin the view with fences and she stays right where she belongs. Installation was quick and easy and they are always super helpful when we have questions. I didn't realize they had indoor solutions and those are making my life so much easier!
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July 2019 by Steve Egan
Craig is a straight shooter he has done 3 homes for me I would use him again if I ever moved
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March 2019 by D GP
I have been a customer for years! Always prompt, professional and caring!
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April 2018 by Donna P.
Wish I could give 10 stars! Craig from invisible fence by Pet Alert is amazing. So I have referred him to well over dozens of family members and friends. Not to mention I have been a customer for 18 years thru 3 systems at various homes. I'd never use anyone else because his service is top notch. Many companies out there install and run, then the next thing they are out of business. Craig prides himself on repeat business and helping his customers when needed. Not that there is problems ever with the system. What I'm talking about is a wire getting split by a contractor working on your property. Service no problem because he doesn't want your dog to get out. His pricing is very fair. For a new system he will come out, look at your property and custom the fence to your needs. Since a bunch of Family has the system and we bring our dogs back and forth to each other's homes he programmed all the collars on the same frequency. What I've found is giving a dog freedom they are less apt to run away when they get loose and can release energy by running Free. My dogs stay with me even off property. Can't promise that but mine do. I love throwing and ball in my front or backyard and not worrying about my dog off leash. Love the product. But most of all pick the right company. In box me if you have any questions. With 3 dogs I have a lot of experience. Also a great thing is the battery club. He will send you out batteries so you don't have to worry. The batteries sold on amazon are crap and even though cheaper, as they say you get what you pay for. Another plus if you move you take the system with you and just get the new home wired.
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December 2016 by Lauren C Melando
Craig and his team with Invisible Fence by Pet Alert, LLC did a wonderful job installing our Invisible Fence. They got the job done in record time, and even came back when they met up with an obstacle that needed to be moved. Craig answers calls almost immediately, and kept me updated on the status of our installation, even texting me to let me know what we needed to do. What a pleasure it was to deal with this professional! Thank you Craig for getting my Invisible Fence installed before the really cold weather comes and I dread walking the dogs. You are the best!
