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March 2024 by Lisa Papa
The phlebotomist and staff that helps with paperwork are great! Always pleasant and helpful, BUT the staff at the window lacks common courtesy. The experience with the kiosk is horrible. There is no one to help seniors who stand there staring not knowing what to do. These kiosks are made to help the staff behind the window, not the patient. I witnessed someone who was dropping off a urine sample walk out and throw it out because they were told they needed to "check-in" when they were already there for blood in the morning (and told by another staff member to just bring the urine back in and drop it off at the window in the afternoon.) Hire Walmart checkout staff to assist with the kiosk.
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February 2024 by Me Me
Very understaffed!!! Had early morning appointments on two separate days. Had to leave both times due to walk-ins getting in ahead of me. They are not keeping appointment times and some of us have to go to work.
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July 2023 by Wendi Higgins
I've been coming here for years, and my experience is that all your phlebotomists were great. I drive 10 miles out of my way to come here. More recently, these past two times I have had the worst experience with your newer phlebotomist. She is completely impersonal, doesn't listen, and I've been bruised twice now by her. Today because she pushed down on the needle while it was in my arm because she said I was "tense". I'm tense because she was hurting me.All the other staff is really wonderful and skilled, but I'm not going to come here if I am to keep getting this individual.
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May 2023 by Jennifer Cotter
Punctual with appointment time, friendly and very skilled at blood draw.
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March 2022 by Jon S.
You need to hire more staff here. And you need to have a system for specimen drop off. The wait to drop off a sample after having to sign in is rediculous while the waiting room is full and the staff is slammed.
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January 2022 by George Delfino
Today was my first time there and it was great. I made an appointment, received an email with everything I needed to do. After I walked in, Lacey called me, entered my information in the computer and also drew my blood. She was very patient as I don't give up my blood easily !!(my fault)I didn't feel a thing and the whole experience was fantastic.
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December 2021 by Connor McCarthy
Everyone was friendly and the person who drew my blood was great
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October 2021 by Robin Moore
On 4/21 I had a 1:30 appointment to drop off a specimen for testing; the technician told me that the doctor had written the wrong type of order. She called the doctor's office and contacted me later to let me know that the matter had been corrected. Typical of the great service at this location, I would not dream of going anywhere else.
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April 2021 by Doreen (Djersea)
Been.going there for years no problems. Signing in with the computer is a bit of a pain for folks who have trouble with using it. You need your insurance cards and photo IDENTIFICATION so just have it all ready when you go and you should be okay.But everyone there is very nice ?
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March 2021 by Patricia Conlon
In & out in barely a few minutes for a blood draw. Didn't feel a thing.Friendly and efficient staff
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January 2021 by Kathy J
The whole place was dirty! The hand sanitizer did not work. No cleaning was being done between patients, especially now with covid. The bathroom was dirty and had pee stains everywhere.
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January 2021 by Doreen
Been.going there for years no problems. Signing in with the computer is a bit of a pain for folks who have trouble with using it. You need your insurance cards and photo IDENTIFICATION so just have it all ready when you go and you should be okay.But everyone there is very nice ?
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December 2020 by Helen Andrews
Staff is friendly and take patients quickly, office is very clean. The girls that take blood are wonderful, no pain.?
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October 2020 by Donna R.
I have used this location many times. Without exception, they are friendly, professional, and are expert at their jobs. I am not always an easy draw, but they are always successful with little or no pain.
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March 2020 by Donna ROBBINS
I have been using this lab for several years. Every person who works there has been friendly and provides exemplary service.
