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November 2023 by Jasmine McLaurin
The rate increases are so frequent and quite ridiculous. I went from paying $250 to $472 in a year!! So many storage units are and have remained empty for so long because they are just too much!
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November 2023 by z shippe
The ladies in the office are really helpful and very nice. The facility is very clean and bright. It feels safe with all of the surveillance cameras, gated and indoor parking. And the location and access hours are good also.
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September 2023 by Virginia Seher
Needed to switch units to smaller one. Employee was courteous enough to find a unit closer to the old one since we are senior citizens.
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September 2023 by Jonae
The experiences I've had so far have been fantastic! Tracy is very helpful and has made this process so much easier for me. It's a world of a difference compared to other places I've done business with, highly recommend :)
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September 2023 by Benjamin Hatch
Fantastic management, I have been doing business with them for years and can"t say enough good things about them! Tracy especially has always taken great care of us and represents CubeSmart exceptionally well. Thank you for everything Tracy!
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September 2023 by Missa Lys
Very easy to reserve a unit, no credit card needed. I really liked the entire experience! My only issue being the confusion over the "1st Month Free" advertising. We reserved a unit for yesterday and ended up paying nearly $70 on the initial sign up payment, insurance, and the lock. Apparently after paying nearly the price of our unit monthly upon sign up, this month is STILL considered our "Free" month. It would be so much easier if all of this was explained beforehand. I researched prior to reserving a storage space so we were prepared to pay $30 as a sign up fee, but the lock and insurance were completely unexpected. Then to have the advertised "1st Month Free" be the month we have already paid $70 is also a big let down. We are new customers and are excited to see how our experience increases from here. This place looks so cool. We watched it being built and it's right near us, so we are looking forward to using this storage space!?
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September 2023 by g m
Barely giving one star-they are ripping people off and raising the price for units. They have no customer service and corporate does not help with anything. Totally money-driven and not customer focused. Do NOT recommend Mantua Cubesmart. Take your hard earned money elsewhere and get better prices!
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August 2023 by Jon Englebrake
overall one of the best storagre companies ive dealt with. the staff is friendly, its very clean and secure. and i love the fact the whole place is climate controlled and they still have really affordable prices and you can do everything inside, even unload your truck inside of theyre large garage and take your things right to your unit. id recommend them to anyone.
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August 2023 by J Smith
The elevator doors to Cube Smart in Mantua are broken and have apparently been inoperable for months-per our movers-which requires patrons to hand carry their belongings through a door to the storage unit. Even if the doors could be opened manually it would be more efficient.The desk staff lack customer service skills and are not helpful at all. It may as well be unmanned.
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June 2023 by Ronnie Askin
The units are clean, very convenient. The young lady who helped us was polite, friendly and knew what she was talking about.
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June 2023 by Karlos Paul
So far so good. It’s nice and bright inside of the units. It’s clean. And feels very secure.
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May 2023 by Bruce Scherer
Tracy was wonderful!!
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May 2023 by _uptoolate_
Excellent storage facility with helpful and courteous staff.
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May 2023 by Leif Gjellestad
Everything can be done online and at my convenience
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May 2023 by Thomas Kohler
Great staff, convenient facility. Destiny made the process easy.
