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February 2024 by Jenna Georgette
This pharmacy is awful. 9 times out of 10 you will have to wait to get your prescription because they don’t have it ready. They never answer the phone and act like you aren’t their number 1 priority, which should be the case with good customer service. You will be standing in line for a good 20 minutes while they are talking to each other before they approach you. They are understaffed which is sad but still not okay. I have worked in customer service and would never treat customers like they do there. I don’t think there has been one time where I can just go get my prescription and leave within 10 minutes. There is always a problem and it comes with laziness from the staff as well, as in not having your prescription packed and ready when it gets sent to them. Lazy. I don’t recommend this pharmacy at all and i’ve been going here for years but now it’s time to change.
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January 2024 by Lukus Taylor
I would not recommend
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November 2023 by Amber Gibb
The pharmacy here is a joke. Stop sending your prescriptions here if you can help it.Every time I come to pick something up, there’s issues. Last time I went for my own medication I was told they never got it. After the issues I had with the pharmacy in the past I told my doctor just to send my script to CVS. When I got to CVS and tried to fill the script they told me Rite Aid already sent out the info to charge my insurance so they couldn’t fill it, which I found odd bc Rite Aid told me they never got it. When I returned to Rite Aid to pick up the script they never got but supposedly filled, they said it wouldn’t be ready until next day.They don’t answer their phones, either. I’ve called on numerous occasions and never got answered. I’ve been standing in line in the pharmacy and listened to the phone ring and ring and they just blatantly ignored it.
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November 2023 by Danette Lewis
They never notify you if a prescription is ready and when you call They NEVER answer the phone. They consistently have you wait in line while having personal conversations.Horrible customer service.
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October 2023 by M. L. Hunt
I was put in a perilous position by the incompetence/inattention of my endocrinologist in transferring my insulin Rx from a local pharmacy to mail order. The pharmacist at this store bent WAY over backwards to help me get some diabetic supplies I needed in a pinch. And I'm not even a patient there! I will go out of my way to patronize this store going forward.
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October 2023 by Andrew
Not enough staff in the pharmacy even with 1 or 2 people in line wait times are insane.No staff more pharmacist/techs
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September 2023 by Sean Swartz (Seawartz84)
Just the absolute worst pharmacy. If you go, you’ll know why.
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July 2023 by Anna Janda
Convenient location. Fast service, always find what I a looking for, staff is friendly and helpful.
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June 2023 by Jennifer Gallegos
I’m sick of dealing with this pharmacy. EVERY SINGLE TIME there is a problem! Always a d*** excuse. My dad is elderly and takes many different meds. The three times we had to go there this week they had some kind of excuse! NOTHING IS EVER READY!! Antibiotics not ready “computer was down”, blood pressure meds not ready(few days later) they supposedly didn’t get it yet, pain meds (he had foot surgery) “there was a holiday weekend so they are behind.” Keep in mind most of his meds are on automatic refill…. I so wish he would go somewhere else but it’s close and he has so many meds there that he doesn’t want to. As soon as he lets me I will be taking our business somewhere else. I don’t want to deal with rude, incompetent people. It’s absolutely ridiculous.
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May 2023 by Kayli Knipfer
Female pharmacist was extremely rude upon visit!! I was up next in line minutes before the pharmacist goes out for lunch patiently waiting as she had a full fledged conversation with the guest in front of me. After waiting she tells me that she cannot fulfill my request for simple allergy medication. Pharmacy technician also made no effort to check me out. I have worked in a pharmacy of yours in the past and would never give this kind of service to a guest in need. This incident occurred on 5/24/22 around 1:25 PM.
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May 2023 by Lauren
Horrible pharmacy experience every time. They never answer the phones or come to drive thru. The technicians are rude and look at their phones while customers are in line. The pharmacy manager has no people skills. Does the bare minimum. Bills prescriptions to coupons instead of insurance and doesn’t inform the patient. I see frustrated patients every time I am there. Haven’t gotten my credit card back multiple times. A poor excuse for patient care.
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November 2022 by Marjorie Pampel
Pharmacist is very nice and accommodating. Most of the pharmacy staff is nice but some are not. I’m sorry it is your job to help the customers with their prescription questions, didn’t know it was such an inconvenience for them to do their job. They never answer the phones either.
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September 2022 by Megan E
the pharmacy techs are awesome. i had a rude encounter with the one woman pharmacist that i will not be sharing details of. go to walgreens down the street instead, i had better experiences there.
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August 2022 by carly m
I really like the staff, cleanliness, and convenient location of this Rite Aid. I prefer it. This location has been hit by a bit of supply and demand issues (as of late) but otherwise I really enjoy shopping at this location and the associates are always helpful.
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August 2022 by Donna Turner
Received both COVID booster and shingles shots today. There was no wait time and the pharmacist was professional and delightful.
