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October 2023 by T Night
Great store the staff do not bother you every one min asking are you ok about the same thing and then standing around you as if now they are shopping now thank you for helping me with my hourglass purchase thank you i dnt like makeup but this tint is everything i imagined it may be
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August 2023 by Theresa Derico
Love sephora on mantua at kohl's. The staff is so very nice, helpful and they know the products.
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May 2023 by Angelina
I like this location, the employees are nice and don’t bug you more than once which makes looking around more comfortable. The rare beauty is never really stocked but I noticed that’s with every Sephora, but what does a girl have to do to buy some rare beauty products! However, thier skin care products are pretty well stocked.
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May 2023 by tom mendenhall
Good stuffDecent priceOrganized
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January 2023 by Ali “Alicat”
Not very friendly there and extremely slow.
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November 2020 by Lisa Marie
Horrific customer service with pick up orders. Half of my online order came to the store at separate times. The 1st time I went into the store, waited >30 min in line. The associate was new (I was being patient), couldn’t figure out the handheld device to look up the order and no associate could help, then proceeded to miss multiple orders warranting her to return to the store room multiple times. The 2nd time I came to the pull up, the email states to call or text; I call, 15 minutes of “please hold, I’ll get the associate”. Multiple cars come and go, I call back and is told, “I’ll try to get the associate” and placed directly on hold. COMPLETELY INCONVENIENT for someone who has 2 young kids under 3.
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November 2019 by Kristine Brenner
Joan the cashier is rude. She argued with me about a 15% coupon and said I have to use my kohl’s charge because that is what they taught her in training. I asked to explain where it was stated on my coupon and she was unable to answer other than that’s what she was told.