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October 2023 by Michael Vedder
They closed my pool yesterday and did an amazing job. They were time, professional and even replaced a brass cleat that was missing. We definitely found out new opening and closing company.Service: Winterization
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September 2023 by Jaclyn Atkinson
Stone Castle gives superior service! The communication with Dave and Karen has been seamless. Their crew is very professional and friendly. We are so thankful for their time and effort in building our beautiful vinyl pool which we absolutely love. These folks are top notch, 5 stars across the board. Will never go anywhere else for pool servicing! Thank you Dave and Karen!
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August 2023 by Loyd Burcham
Dave and his crew did a fantastic installation job with both the pool itself and the stamped concrete pool patio. He had earlier guided us through the initial sales options and gave very helpful descriptions of the pros and cons of different choices. At the time of the installation he remained in frequent contact and discussed each stage in detail. He was always happy to answer questions and provided a great training session on pool maintenance when the installation was complete. The quality of the work is excellent and I highly recommend Stone Castle for anyone considering a new pool !Services: Inground pool installation
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July 2023 by dukegg1
Dave and his crew did an outstanding job from start to finish. They put in a new liner and coordinated with the company working on our new patio well. They took a lot of time measuring, remeasuring, and keeping us up to date and getting our opinions. He would guide us through the process and we never felt excessively pressured. I would and will use Stone Castle again. True professionals!Service: General repairs & maintenance
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July 2023 by Tony Schott
We had a nightmare for a pool. Years of neglect. Stone Castle told me exactly what needed to get done. They were thrown some curves and told me as they new what my situation was and completed the pool within the time frame and made our pool look amazing. I’m very happy with the service and guidance. They replaced my liner and built new concrete customer corner steps for a very reasonable price. I will def use them for all my pool needs. Lazy river next.
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June 2023 by CHRIS ZUPSIC
Nothing but great customer service. Had a small issue and the owner himself came out to handle it. So far have been using them for a few years for our pool servicing needs and have been very happy. Thanks Dave.
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May 2023 by Brian Mankin
I would highly recommend Stone Castle pools to anyone without hesitation. Dave and his crew are knowledgeable, professional, and do amazing work. My wife and I are very particular and ask a lot of questions. Dave was more than patient with us as we even made some adjustments to our plan mid-project. Our back yard had some challenges that concerned us prior to speaking to Dave at Stone Castle. He gave us multiple options and recommendations making it much easier to envision what was possible in our space. Stone Castle stuck to their promised start date and project timeline even with the challenge of working along side our landscaper who was completing the hardscaping. We couldn’t be happier with our new backyard!
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May 2023 by Jen Carullo
Stone Castle is consistently spectacular in both service and standing by their work. They rehabbed our pool 4 years ago and they close our pool every year. Dave and his colleagues are incredible, even taking phone calls with questions to help us troubleshoot any issue. Such personal care of customers is rarely seen and Dave and his crew do it flawlessly every time. The best decision we ever made was selecting Stone Castle for our pool remodel and service.
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March 2023 by Chris Holden
I had issues with leaky lines. They diagnosed the problems and worked quickly. The company was very professional and thorough in their work and the job was completed perfectly! They were also very honest and fair in their pricing.
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December 2022 by Linda Stetler
Hi Dave, We just wanted to reach out and tell you that our pool is just STUNNING!! I mean we are so unbelievably happy with it. The concrete too, I never thought I would say that concrete is gorgeous lol but ours actually is! Thank you so much for that and for all you did and continue to do for us! You and your guys are just amazing and you do such impeccable work! I am just in awe of this whole project and the care and masterwork that went into it by you and your team!! So thank you from the bottom of our hearts! We could not be happier! You really are the BEST!!!! I would recommend Stone Castle pools and Spas to everyone I know!Thanks so much again for everything! We are so grateful~Linda and Dan ?
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December 2022 by Miriah Daley
Highly recommend!! We are thrilled with the liner instalation! Everything was explained, and went very smoothly, and on time. Looks amazing! The guys were also great with my kids who liked watching them do the install, and probably talked their ears off! the guys were very friendly, and professional. I'm so relieved to finally find a reliable pool place in the area! Thanks!!
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December 2022 by Mark Eberle
Hands down the best pool company in our area, from day 1 everything went as they told us it would. I've been on a lot of jobs sites and I've never seen the owner there every day!!!! Rain push us back a week during the process but they quickly caught up and we love our new inground pool. Thank you stone castle pools ❤️❤️❤️
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December 2022 by Billy McElroy
My wife and I are so amazed with the custom pool Stone Castle Pools build for us. I have known Dave for many years now and knowing his commitment to his craft and the precision to making every pool perfect. We had the owner of the pool company design and install our pool every step of the way. That is dedication to providing exceptional service. Dave and his crew are true professionals. They all are very polite and respectful staff. If you are looking for a pool and an honest company to help with all your pool needs call Stone Castle Pools. We highly recommend this company.
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December 2022 by Americanpatriot
DO NOT USE! very unprofessional company and I have had nothing but problems since using this company. $5k for a new liner that has pulled apart twice and had to be locked back in with liner lock. The liner lock doesn't match the liner and looks awful. I was told "it doesn't look awful" I asked why they can't put that around the whole pool. "For $400 I will" then after a large rain storm my liner was completely coming off the side of the pool. It has gone back to somewhat normal but still has issues. NOT covered in the warranty. The new drain that was installed prevents my automatic vaccume cleaner from working properly. It gets stuck on the drain. He told me there nothing he can do to fix it. They make you prepay for opening and closing before they will even come out. So if you don't like the job. Tough. You already paid. DAVE is rude and unprofessional and I'm glad to have parted ways with this awful pool company.***2 days after this review my liner has come apart again. And the owner blamed me saying you can't let the water level get above the liner. It never did. And even if this was true wouldn't everyone have this problem during a rain storm? Unless they are out In the rain draining their pool.
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December 2022 by Jennifer Doyle
We are beyond happy with our brand new inground pool from Stone Castle. Dave was extremely accommodating from the beginning of the planning process. He answered every text, every call and every question we had. Dave has more patience than a preschool teacher with a classroom full of screaming toddlers. I felt like we had SO many questions throughout this entire process and he answered every single one of them and worked with us to build the pool we’ve always wanted. His workers were timely, worked hard during the hottest of days and the pool was completed in the timeline that was promised. He guided us every step of the way, gave great suggestions during planning and never pushed into anything we didn’t really want. Thank you Dave and Stone Castle.
