Royal Farms is known for its world-famous fried chicken and coffee, though some customers note the food can be less juicy or soggy if not freshly made. The potato wedge fries are generally liked. Reviews frequently highlight specific staff members for exceptional service, describing them as hard workers, kind, patient, helpful, and going above and beyond with courtesy and respect for customers. There is praise for workers who manage multiple tasks under pressure. However, significant concerns are raised about severe understaffing, described as ridiculous and unacceptable, which leaves employees overworked. Some customers feel certain sauces and add-ons have become expensive. The overall impression from reviews is that the positive experience is strongly tied to the dedicated employees, while operational issues like staffing and food freshness occasionally detract from the visit.
Empty shelves and we have to wait 5 to 10 minutes to check out
September 2025
I don’t know how RF is world famous for their chicken , it’s not good here , never fresh , wedges were disgusting and today when I went to order a sub , they didn’t have sub bread lol yall have a sign advertising subs this month . So disappointing
June 2025
Drove an hour to be told they only had what was out, and what was out was pathetic and dried out. How do you not have fried chicken when your name is Royal Farms fried chicken?
