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January 2024 by Linda B.
buyer beware I was sold a washer that was a NEW floor model was told new out of box it was delivered after my first load of wash it leaked all over my floor. I called JR at Albo in Audubon. I was told to call Speed queen for a repair. I was furious to have to call for a repair on a brand new washer. He said that he could come and get it but I would have to pay full price and wait for another one, so I disconnected the call with him and called speed queen I attempted to register my washer and I received a message. It was already registered February 2023 and it was repaired and returned in June 2023. What a terrible process Albo has to put used washers on their showroom and try to sell them as new out of box . If the washer did not leak, they would've gotten away with selling me a used product. Always register your products. You will find out if it's new or used. , I did not buy as is it was just new out of box is what I was told I would've never bought as is or used Also if a manager does not know the backstory, he should've never sold it to me. I also did try to call the owner, but I have not received a call back to inform him that he is running a shady business. I will never return
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October 2023 by Irene Heinemann
STILL SATISFIED!!About a year ago I purchased four new appliances from Andy Diamond at Albo’s in Maple Shade. During that time I was rehabbing from five major orthopedic surgeries and Andy was wonderful advising me and getting the appliances installed asap. Andy is a most cheerful, kind and caring man, in addition to being very knowledgeable. I think of him on a regular basis as he made my life so much easier and I love the choices he helped me make. Andy followed through after the purchase by getting me excellent delivery installers and making sure all aspects were accomplished. I continue to be a most satisfied customer!!
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September 2023 by Kyle Yackoski
decent sized show room, about 10 to 20 different types of whatever appliance you’re looking for. Drew is the man, has been working there way too long and knows everything. They have a regular guy they can contact who will do the install for $250 if you don’t have the time or ability, at least for dishwashers, pretty quick turnaround too, one day for the dishwasher to come in and one more day for the install guy to be free.
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August 2023 by BillSue Forcier
We set out to avoid the "Big Box" stores when our Fridge started showing signs of trouble. We had heard from a few friends about ALBO and went to Maple Shade to start looking.We met with Drew and we quickly discovered we had a size limitation we were not aware of. Drew worked with us to guide us thru what would work for our space. Once we found what worked for us, we had to plan a delivery.In the meantime we did a quick price check at a couple big box stores. The prices were all in the same neighborhood. None were cheaper. The selection (and service)was BETTER at ALBO.Our delivery was set and then we had to change the date. A quick call to Drew and the new date was set again. The time came and the delivery arrived as predicted, the guys were very good, having to build the fridge, haul out the old one and install the new one. The 2 guys worked hard, communicated with us the whole time. They cleaned up and were on their way to the next stop quickly.We are very happy with our experience at ALBO and would recommend them any time. Keep it Local, Keep it Good.
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August 2023 by William Maheia
Let me start off by saying, that the experience and customer service was exceptional!!! My salesman Drew was incredible with his handling of my purchase, he was always there for me with my individual needs. I don't know how many times I changed my order, and he never sounded frustrated with me, he was always very professional! I would definitely recommend ALBO appliances to one looking for high end appliances.
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August 2023 by Chocolate G.
They are the nicest people when they are trying to make a sale, however, they are so inconsiderate if you have an issue after you purchase an appliance. You can never get a phone number to speak with a person who makes decisions. Whoever you speak in the store continues to tell you they are doing the best they can and there's nothing else they can do. Meanwhile, you have purchased their warranty and still have an inoperable appliance. My review may not matter because they have been in business for many years, but had I known then what I know now, I would not have made my purchase here. Word to the wise, read and pay attention to the reviews.
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July 2023 by Matthew Wittmann
Drew is top-notch. Albo is the place for purchasing and servicing all your appliance needs. They are true professionals who stand behind what they sell. I’ve been a customer for10 plus years. Lots of referrals to Albo because of my experiences. A customer for life.
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July 2023 by Thomas Lillagore, Jr
Purchased a high end floor model dishwasher a few months ago. Installers said they sent the wrong filler/kick panel. Back and forth with the store several times, mostly me calling them. Sent another service associate, still not fixed and no communication from the store. Unsatisfied with customer service.
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May 2023 by Robert S
I can not speak highly enough of my experience here with Drew on the purchase of our new Fridge, Freezer and Stove. I have had nightmare experiences purchasing appliances from box stores and other local appliance stores, but ALBO is the polar opposite. Drew’s communication was amazing, and when we had an issue with the floor model fridge we purchased that was our mistake, Drew didn’t hesitate to correct it and get us the right size. All of their delivery drivers were awesome too! I will not hesitate to buy appliances from them in the future!
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May 2023 by steve hassett
My wife Terry and I were given a recommendation to see Drew @ Albo on Kings Hwy and had a great experience. We shopped around and found what we were looking for and Drew gave us the best price quickly and efficiently. I would recommend Albo highly for anyone looking for exceptional service!
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May 2023 by Barry
Excellent experience from start to finish. Pricing was competitive the "Big Box" have no advantage on them! Delivery was convenient for my difficult schedule and installation by their professional installer was 2nd to none. They are now my go to company for applications! Salesman Drew could not have been better
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May 2023 by Andrea Layden
Just had my Wolf stove delivered and installed from Albo. Dealt with Drew who answered all my questions and was super helpful. They had the best prices, the best response time, and the best service. I was thankful when it even came in earlier than expected. I will definitely be using them for my future appliance needs.
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May 2023 by Trish O'Callaghan
My salesman at Albo was Drew and he did an excellent job selling us our new refrigerator and dishwasher. Drew was knowledgable, polite and friendly. I greatly appreciated that he was patient and did not try to hard sell to us. Drew was quick to follow up with any questions or concerns and showed that Albo stands behind their products.
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May 2023 by Howard Rabinowitz
We recently bought our new LG refrigerator from Albo. Like all our experiences with Albo over the past 25+ years, they were outstanding. Friendly, easy to work with, very helpful, and fair. Drew was especially great to work with, and he organized everything from sales to delivery to quickly responding to a minor follow up questions. What a pleasure compared to the 'big box' stores. We will continue to buy our appliances from Albo. Thank you so much Drew!Howard and Carol
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April 2023 by Candis Ralph
I bought over 25k in appliances at ALBO. I put 5 year warranties on all my appliances. My washing machine started giving problems the first year after i bought it. Technicians came out to my home more than 10 times could not fix the problem. I was told my washer would be replaced after the 10th visit which took over 1 year to elapse. My washer cost over 4K. After I was told my washer would be replaced, whomever was in charge reversed the decision and said they would try to replace another part first and see what happens. After this was done my washer is still not working. Its been over 1 year and i have been out of a washing machine, using outside laundry services, while these folks decide weather to honor my warranty on a deffictive product.