CarMax in Maple Shade, NJ offers a large selection of used cars, trucks, and SUVs, making it easy for customers to find what they want without any haggling or pressure. Customers appreciate the straightforward and professional service provided by the staff, particularly highlighting one employee as exceptionally helpful. Many reviews mention a stress-free experience, with no pressure from salespeople and a friendly environment. The business office is noted for being efficient and providing world-class customer service. While there was a minor issue with pricing that required multiple calls to resolve, overall, the experience was positive. CarMax is recognized for its clean vehicles and reasonable prices, making it a top choice for used car shopping and selling.
Sean helped me get into my 2019 gti, I definitely recommend making an appointment with him, he was very straight forward and not like other salesman
July 2024
Great experience. Sean H was professional and provided world-class customer service. Business Office was efficient and friendly. I’m a Carmax Buyer for life. I went to the Maple Shade location.
July 2024
Truck looks great. There was an issue with the bed size, but CarMax fairly adjusted the price. Only issue was having to make numerous phone calls to finish the sale. The price change confused the system and took me over a week of calling every day to get the sales order started and completed.