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November 2023 by Kenz Pereira
Terrible and unreliable customer service. I called this place yesterday and asked if they were willing to take a look at an amp for trade in, cash or store credit. The person on the phone replied by saying they were interested in taking a look at the amp. We agreed on a time to meet at the store and when I arrived, the door was locked and no one was answering the store phone. I had good equipment that I knew would add value to their inventory. This was a rude inconvenience to deal with. Don’t go here unless you want to be inconvenienced and let down.
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November 2023 by Kenz P.
I called and made an appointment to meet this person about taking a look at a Peavey Amp. Upon showing up at the store location at the exact time we agreed upon meeting they had the outside door locked even though it was within the hours posted. I called multiple times, rang the door bell and knocked but no one answered. I had to go across a bridge and pay tolls from Philly. They obviously don't value their customer's time or effort and that should say a lot about their terrible customer service. DO NOT GO HERE. That is unless you wish to be inconvenienced and let down.
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August 2023 by Syreeta Caswell
I truly can not understand how this place have so many good reviews! This place is HORRIBLE! Worst experience ever! I wish I would have listened to the negative reviews because they are spot on! The other reviews must be from friends and family. The church I attend we used a Behringer Mixer which stopped working after less than two years (did not purchase from here). I took it to another repair shop and they told me that it is extremely difficult to impossible to get parts for this brand. I then checked yelp to see if there was any other repair shops who could fix it. I called a few and they stated the same thing that the first place told me or that they simple do not work on this brand. BUT not when I called Danny, he said he worked on this brand and could get parts! So my Pastor dropped it off to him about a month before Easter 2023. He stated he would have it fixed for our Easter Service, which he did not! In fact he stopped answering my calls. It takes a blessing to be able to reach him at the shop because the hours posted are not the hours! He opens whenever he wants and answer the phone whenever he wants too!! After a few months my Pastor went there after no positive communication (basically always getting a non definitive answer or no answer) . He had to knock on the door and finally Danny came to the door. Danny basically refused to give mixer back stating it was apart and he was working on it. My Pastor had to call the police! AND Danny knew that the police weren't going to be able to do much legally because he welcomed it and stated they are just going to tell you to take me to court! The police arrived and exactly what they stated, they also stated the have been called to this shop on multiple occasions! Fast forward to today FIVE months later still have not heard anything about the mixer. In fact the last contact I had with him was in June, the week of father's day. I told him that he did not have to fix it, we just want our mixer back! He stated his children were taking him out and he would call me back when I could come. He also stated it was taken apart still! At that point I told him I would take it the way it is! Yes, you guessed it, no call back! It is now August and I have not heard from him and we still do not have our mixer. This place NEEDS to be shut down! I will definitely be looking into the next steps to take to have this fraudulent place shut down!!!
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August 2023 by Syreeta C.
I truly can not understand how this place have any good reviews! This place is HORRIBLE! Worst experience ever! I wish I would have listened to the negative reviews because they are spot on! The other reviews must be from friends and family. The church I attend we used a Behringer Mixer which stopped working after less than two years (did not purchase from here). I took it to another repair shop and they told me that it is extremely difficult to impossible to get parts for this brand. I then checked yelp to see if there was any other repair shops who could fix it. I called a few and they stated the same thing that the first place told me or that they simple do not work on this brand. BUT not when I called Danny, he said he worked on this brand and could get parts! So my Pastor dropped it off to him about a month before Easter 2023. He stated he would have it fixed for our Easter Service, which he did not! In fact he stopped answering my calls. It takes a blessing to be able to reach him at the shop because the hours posted are not the hours! He opens whenever he wants and answer the phone whenever he wants too!! After a few months my Pastor went there after no positive communication (basically always getting a non definitive answer or no answer) . He had to knock on the door and finally Danny came to the door. Danny basically refused to give mixer back stating it was apart and he was working on it. My Pastor had to call the police! AND Danny knew that the police weren't going to be able to do much legally because he welcomed it and stated they are just going to tell you to take me to court! The police arrived and exactly what they stated, they also stated the have been called to this shop on multiple occasions! Fast forward to today FIVE months later still have not heard anything about the mixer. In fact the last contact I had with him was in June, the week of father's day. I told him that he did not have to fix it, we just want our mixer back! He stated his children were taking him out and he would call me back when I could come. He also stated it was taken apart still! At that point I told him I would take it the way it is! Yes, you guessed it, no call back! It is now August and I have not heard from him and we still do not have our mixer. This place NEEDS to be shut down! I will definitely be looking into the next steps to take to have this fraudulent place shut down!! I will also report to Better Business Bureau!
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July 2023 by Richard R.
I have not forgotten what this business did to me!!! They STOLE my Korg Polysix & calzone roadcase!I had used them many times, this was not the first time my keyboard was there for repair! This time Dammy told me he was having trouble finding parts! He said to leave it & that he would call me when he found the parts! I would call every couple of months to see if there was any update. A few months go by and i decide to call to see if there's any news.... at which point i was informed that "we got rid of all equipment that was left over 30 days!Then I find out that old analogue synthesizers have shot up in value!!!Thieves!!! I haven't used them since & tell everyone what they did to me!!!!
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June 2023 by Jeffrey Sullivan
Our visit which was for my daughter to get a pair of CDJ' A repaired....and Danny was AWESOME! he not only repair her equipment but also replaced other things that were need of replacing...his customer service was A1 ...he's pleasant and friendly....very knowledgeable about all things electronic and what didn't know about our equipment he did the research to find out ...My daughter bought her stuff Ebay and basically got hosed ...it her stuff was sitting around collecting dust ...so looked and found Danny and he saved the day! So Danny I forgot to hit you back tell that everything is working to perfection...I thanked you constantly while I was there ...and it's my pleasure to let everyone know you do GREAT WORK! So thanks again! My daughter is overjoyed that now she can use her stuff.
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February 2023 by Robert Hall
Just wanted to leave a review of my experience with Danny's. Took a tube amp head there because it started to act up thinking it was just in need of new tubes. After a few weeks and over $500 in tubes and labor, I take it back home and it was acting the same as it was when I took it there. Took it back for him to relook it. Getting ahold of him by phone or text was almost impossible to find out the status. Showing up at the shop during business ours could result in finding him too occupied or distracted to help you out or just not there all together. Eventually, he did some additional work to it that he was positive would fix it. Too bad this took 3.5 months. I had to show up and just take the amp home and reassemble it by myself only to find out it doesn't power up the tubes at all still. In an attempt to check the fuses, I was shocked twice. So basically, $560 dollars got me around 4.5 months of aggravation and a large paper weight of a tube amp. I have to wonder how he stays in business treating customers the way he does.
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January 2023 by Mike Byrd
Danny's shop has always been a great help when help is needed. He has helped me many times over the years with service and straight-forward advice that is something that I have not found any where else. Most recently, his advice on the resistor for my electric upright bass violin was spot-on and resulted in my bass sounding better than ever for my classical string ensemble concert this past Christmas. Thanks!!!!
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December 2022 by Bryan Randolph
Dannys Amp Service has Serviced Many of My Amps and Guitars...I Usually go there when i need special attention to one of my Many Bass Guitars...Danny has always treated me Fair...
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December 2022 by Jair Ortiz
Got my first guitar and amp here at an affordable priceReally nice store
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December 2022 by Joseph Force
Friendly staff ,an old school mom & pop kind of place I highly recommend going here rather than a guitar center kind of place
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December 2022 by ericlubin
i brought in a very old, lesser known brand speaker to danny and the tweeter was not producing any sound. danny was able to resolve the issue with ease and brought my vintage speaker back to life and it sounds incredible. i am so happy i found a local guy who is reliable and takes pride in their work. its getting harder and harder finding someone that know what they are doing when it comes to electronic repairs but i am so grateful to have found danny.
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December 2022 by Thomas Edsell
Unbelievable amount of instruments,organs and guitars, peddles and amps . Best amp technician on the planet ?
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December 2022 by Jennifer Dimasi
Danny is always more than accommodating for anything we purchase or need fixed. Really down to earth, knowledgeable and my kids have fun Everytime we go in! Thanks Danny, see you soon?
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December 2022 by Mike Gotch
Danny's Amp Service is a family run music instrument restoration and service shop that I've done business with for over 25 years. I manage 6 different bands and represent even more musical acts. I bring the gear for almost all of the local ones to Danny and he takes care of us like family. That's how he treats his customers... with care. Does great work too and now sells used gear as well. He's good people that runs a great service shop.
