H&R Block is a trusted business with experienced staff who provide knowledgeable and patient service. Customers appreciate the professionalism and clear explanations of tax codes, forms, and processes, which help reduce stress and make tax preparation easier. Many clients have been returning for years, often choosing specific staff members who are thorough and attentive. The staff is courteous and committed to resolving issues to customer satisfaction. However, some mention that the service can be expensive, leading them to consider doing their taxes on their own in the future. Overall, H&R Block offers reliable and friendly tax assistance, making it a preferred choice for many clients.
Tax agent was very professional, friendly and knowledgeable.
February 2026
The agent Cassandra Lewis is amazing. Her personality made this experience actually fun. She explained how the refund process works and what was needed. I would highly recommend her to my friends and family. She is now my to go tax preparer
February 2026
Casandra Lewis was very professional and knowledgeable. She explained every detail in way that I understood. The whole experience was very pleasant and fun. I will definitely use her again for all my tax purposes.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
