November 2020 by Denise Harvey-Cloke
The manager on this evening, Novalie, left a ‘first time on register’ new employee up front BY HERSELF. The new employee tried to contact the manager twice while attempting to ring up (2) $30 gift cards. An error ensued and I was told it’s now my problem and I have to contact the gift card company to find out how to correct the error. Impossible to do because I don’t work at Acme. She didn’t fully understand or care to understand but happily kept telling me it’s now my problem to fix. Not only is Novalie incompetent, rude and disrespectful, she refused to give me her supervisors last name and proceeded to give me a wrong phone number. I’ve shopped at the Maple Shade Acme for 35 years. I’ll never go there again. Novalie and her millennial work ethic will run that store in to the ground if they don’t retrain or dismiss her all together!
