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February 2024 by Bloodangel 1977
I had to rent a trailer with a ramp so I reserved one frpm this U-haul. The folks working here were super friendly, polite, and professional. The price was great. I will definitely do business here again!
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January 2024 by Angelica Pickles
This location has plumbing issues and when I went to pick up my U haul the customer service representative Aimee had to keep spraying perfume. I rented a U haul for $20 a day but was charged $164.00 for using the U haul for only 1 day and half for a local move. I believe this location is struggling and engaging in unethical business practices to keep their business afloat. I spoke to the general manager Cleo and he was extremely unprofessional and rude. I just filed a complaint and will be escalating this if needed. I'm also going to contact my credit card company and make them aware of this fraudulent charge. I believe because of the plumbing issues their struggling and transferring miscellaneous fees to keep up the maintenance of their facility.
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January 2024 by Eric Lawson
Best boxes for moving.
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December 2023 by Joe nilsen
I’ll use this location every time I need to rent a U-Haul
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December 2023 by r S
Good people very helpful and friendly
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December 2023 by Mike Honcho
I reserved a 15 ft van got there at 530 although reservation was for 430 and was told it was no longer available/ they changed my pick up location"?" only the 10ft was now available. The windshield was dirty and could not see well during rain, had to windex my window. Making the appointment was an absolute joke I called and got hung up on multiple times and finally when someone did talk the associate told me to just schedule on-line they won't help me. I will use another company next time & won't recommend to anyone. Also was charged for an extra day for being an hour late, when was told that it would be okay. I guess the word "okay" was we won't call the police but you will be charged for another day. Garbage, wish I had 4 thumbs so I could give my experience 4 thumbs down.
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November 2023 by Ed Alton
I can't say enough about this location. Excellent service and extremely organized and very helpful. Always pleasantly surprised by the level of service here.
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October 2023 by Dominique Rampogu
If I could give zero stars to this place I would. We had the worst experience picking up the truck here. They messed up the keys, and we had to wait over an hour just for the main store to open. The customer service line was useless and just get transferring us or hanging up. Then once we got the correct truck the mileage was messed up by over 2000 miles. The woman working here is no help at all, clueless and non-apologetic. We will never come back here or recommend this place to anyone. Terrible.
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October 2023 by Henry Wagner
As in the past, the employees were helpful and friendly. Global scheduling called in advance to let me know the truck reserved for me was in for repairs. They reserved a comparable truck for me at a nearby location. Great experience.
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August 2023 by Danielle Hearon
Save yourself the nonsense and avoid doing business with these ppl.
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July 2023 by Emily Shaffer
I’ve been renting here regularly for about a year now and I have always been very satisfied with their services. Uhauls are always well kept and clean inside, workers are always right inside if you have any questions. Their parking lot is also huge so it’s easy to navigate through. There’s 3 gas stations nearby if you need to fill up before dropping off as well.
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June 2023 by Scottollio
I have mixed feelings about this location. For the most part, most of the staff are very friendly but I am hoping they could trade in some of the bigger box trucks for some extra pickups and cargo vans or something. Their renters seem to think the pickups and vans are for demolition derby purposes which leaves everyone else often without their rentals.
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May 2023 by harry andrews
Great place for all your moving needs!!
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May 2023 by tiff szymkowicz
On 4/15/23 we rented a car trailer. There were some set back because our hitch was not tight so had to go fix it and come back. When arriving back there were no trailer light cord so went in to get some help was told she would be right out, didn’t come till I went back in to see they were helping somebody else then asked if someone else can help us because we are on time limit here and we are already behind. She go no. Then comes out to help us, come to find out she was the only one there on a Saturday a busy one at that by the looks of it. I don’t remember the woman name but she deserves something a raise, PTO something because she was amazing doing everything alone on a busy weekend.
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May 2023 by Jonathan Mazanec
Rented me a storage unit that gets wet inside. Thank god it was free for the 1st month.
