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March 2024 by Tatiana Tatiana
I’d like to thank a very friendly and professional worker of that facility. Her name is Diona. I was there with my parents to apply for a new passport. It was crowded at that time, but she was really attentive to us and all of the other visitors. We appreciate her time and I give her 10 stars!!!⭐️Thank you Diona for your great and fast service!
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February 2024 by Travis Rovelto
Every single time I go in there I’m given bad information or the staff just refuses to do anything outside of the bare minimum and can’t provide guidance on how to fix whatever the issue is. I know this because they refuse to do things other local post offices have no problem doing. Other customers are almost always rude as well. Avoid this post office unless you like leaving frustrated…
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January 2024 by L L
Staff is very rude and unprofessional.
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December 2023 by Alexander Kim
Liked it.
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October 2023 by Andrew Fleming
If I could give zero stars I would but one is my only optionRude, ignorant, and a liarSince when does a postal worker have the right to hollar at my wife!
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June 2023 by Coco Lyn
The lovely women who does passports was very professional and so kind!
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May 2023 by Vicky Gillian
Worst post office ever avoid at all cost lazy workers try to not accept packages so they don’t have to work
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March 2023 by Caitlin Robertson
Awful customer service! Such rude workers. Went in with package and needed tape to tape the printed pre paid label and told me he couldn’t give me a piece of his (sitting right next to his hand) and I had to purchase an entire roll. Walked right out - awful awful awful! Have been to multiple post office locations and they are always willing to TAPE pre shipment labels for you.
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January 2023 by Bill Ryan (daddy jamaican)
You’ll be glad to know that Stuart is retiring. I’ve had slow service but this was extraordinary. I don’t know why but Stewie would do a little something, then walk in the back and do something else, then come back to the counter to look at something, then go in the back again. I could hear him laughing and talking in the back. I don’t why we made an appointment, we had to wait in line anyway. They LOVE making you wait.
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December 2022 by Jason Zimolong
Horrible, incompetent workers...all of them. Go your next closest post office
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December 2022 by Robert Hartzel
I have not had good luck from the Maple Shade post office with shipping some very small items with tracking that seem to get lost in the mail.. these postal employees get paid whether they do their job properly or not there is no recourse or accountability as for the consumer they give you the runaround doesn’t matter whether you have tracking or not they’re not responsible for loss packages only when you buy the insurance and then try to put a claim in took receive any money it is it exceedingly difficult to deal with these type of people
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September 2022 by Brandon T
They like to see you wait in line . The speed can be better but they enjoy a line waiting for them .
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August 2022 by Dan Clarke
I have been waiting 3 weeks for apartment mailbox key. This is ridiculous, and there is no help or sympathy coming from the staff at the post office.
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June 2022 by Gary Tohanczyn
Instead of trying to get more people to work or dealing with things in a way that would make everyone happy people in line were told to go home and come back later because only one person was on the register and they were doing a passport which would take them another half an hour. It was the most unprofessional experience I’ve ever had in a government facility
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March 2022 by Euro Polanco
I had an issue with my mail and it was hard for me to get in contact with a customer service representative to handle my situation. However i found a direct number to the office in Maple Shade where i had the issue and a representative from this office answered my call. Anastasia went above and beyond to assist me. Really happy she answered my call and assisted me. Thank you so much Anastasia!! Great customer service!!
