H&R Block is a trusted tax service provider known for its knowledgeable tax professionals who can handle various tax needs and maximize refunds. Customers appreciate the friendly and welcoming atmosphere at the Maplewood location, where they are greeted with smiles and offered candy. The offices are clean and fresh, with efforts made to keep the environment safe through deep cleaning, disinfecting high-touch areas, and social distancing. Clients have the option to work with tax professionals in person by setting up appointments or dropping off documents for digital processing through the Digital Drop-Off service, which allows document uploads via email. Many reviewers highlight the expertise of their tax reps, praising them for giving sound advice, providing excellent service, and securing larger refunds. Some mention specific staff members who have been helpful for years and are highly recommended. Despite busy seasons, the staff remains eager to assist and dedicated to helping clients. Overall, H&R Block offers professional, friendly, and safe tax services with a focus on customer satisfaction.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
