The United States Postal Service (USPS) at 195 Maplewood Ave is dedicated to providing secure, reliable, and affordable mail and package delivery to over 157 million addresses across the country. This local branch has gained praise for its welcoming and helpful staff. Customers have noted the team's willingness to assist with various needs, such as weighing envelopes for wedding invitations and ensuring the correct postage. The postmaster actively engages with customers, offering direct support for package delivery issues. Many appreciate the calm and patient demeanor of the staff, especially during challenging times like the pandemic. The new facility has been described as wonderful, making the overall customer experience pleasant and efficient.
The staff at this PO are always helpful and pleasant.
May 2025
Excellent customer service skills. Very nice staff at the counters.
January 2023
Locked the doors earlier than the hours posted. I was there 5 minutes before 6. Even when I told them all I needed was to access my mailbox in the lobby, they wouldn't open the door for me. They would rather chitchat amongst themselves.
