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April 2024 by Renato Calori
Thank you Patrícia for the support. You're the best. Great service and dedication
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December 2023 by A W
Just went there to go to the ATM and it is out of service. So stupid and a waste of time. This places is garbage.
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November 2022 by Ritesh Ambastha
This is a great place for all your banking services. Staff is super friendly and helpful.
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February 2022 by Rich D.
Worst design ever for the atm. It's so hard maneuvering a bigger car through the drive through atm. Also the contactless reader does not work. Get it together Bank of America.
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August 2021 by Subzero Xtobite
It almost seems like they enjoy making clients upset and frustrated. I have closed my account here because I can’t take it anymore, ATM always down , no one inside can help you, if they close at 4:00 and you show up at 3:59 the door will be locked
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July 2021 by Wei Kang
I have made an appointment through Bank of America web site. The appointment time is 9AM. I was there at 9 AM and door was closed. I could see staff inside. I knocked on door, but nobody answered until 9:05AM. After I entered the bank, the person who I was supposed to meet wasn’t in the office yet. 9:15 I was told the lady won’t be there until late. I decided to leave and went to the other bank in the same shopping plaza.
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February 2021 by Mendy L.
very tight place and customer service isn't good.
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September 2020 by Attallah B.
The branch on Main St in Freehold allowed my 90 year old father's non adopted step daughter to add her name to his long standing account . She transferred $75,000 over a period of 4 months .... on some days several transfers. BOA allowed the non relative to change the checking mailing address to her home in Maryland so my father was not able to review his account. She also disabled his computer so he could not access his online banking. Instead of BOA refunding my father's money they filed a claim with the Court requesting to have the funds deposited so my father has to fight the theft. This financial institution is the WORSE !!!! I will be canceling my own accounts and I will encourage friends and family to do the same. If you have an elderly relative with money with this bank BWARE !!!! My father has dementia and this bottom feeder took advantage of him . There is NO protection from elder financial exploitation.
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August 2020 by Joe W.
I was treated very poorly by blond lady who was acting like the manager. I find it hard to believe that a person with those people skills could be a manager of a bank. Worst experience ive ever had at any establishment.
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September 2019 by Colton Lambert
I went in to get help applying for a business credit card. They were amazing inside super friendly and nice. I was told I would receive a call from the woman who helped me within 4 days which should be the time the bank decides if I am approved via mail. I never received a call. I called back in 7 days to talk to her. A different woman told me she was busy and would call me back. I never received a call. I called again in 10 days from when I applied. Same scenario. I called two weeks after I applied and the same scenario happened except this time the woman said she was busy, I complained enough on the phone long enough for the woman who originally helped he yells she cannot talk to me about it and I have to wait until I get the letter from the bank in 30 days. So now I'm waiting even longer for any decision when they have been horrible at communicating with me from the start.
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July 2019 by Heather Embert
The customer service here is terrible
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August 2018 by Sahak Aslanyan
Awesome people, professional and always ready to help. This branch is little bit far from me but I prefer to go there. Thank you guys ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘
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July 2018 by Chris A.
This Bank of America is really good. Friendly staff, newly updated interior. I usually use the drive up ATMS and they are new and great to use.
