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December 2023 by Darlene Sardinsky
I had a conflict when my mother passed away and they handled it well. Satisfied with this company and the care they provided my mother.
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December 2022 by Jason Chonko
Terrible management. They treat their staff like lower forms of life. The owner doesn't deserve the privilege to own a company with the way she treats her employees. POS.Signed, spouse of a hopefully former employee soon.
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November 2022 by william hofer
this company has been billing me for several months as i am poa for my mom who is in assisted living/nursing care , i have called several times and explained i am not responsible for any medical bills and i only have abilty to make medical decisions, she has healthcare as well as medicaid /medicare and they sre to bill them not me!!, everytime i call i get the same reponse " oh sorry we will get it taken care of" yet another bill comes in the mail!! well pound salt your not getting my money!!!
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April 2022 by D M.
Total pain -- they don't pick up the phone. when the finally do, they can't find the paperwork they are supposed to have. they then refuse to send information because they can't find the paperwork. Super frustrating!!!
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April 2021 by rita edward
I tried many times discuss my handy capped son's bill, was promised to rebill his insurance company , but nothing happened. Filling complaint with BBB of NJ.
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January 2021 by Laura Prechtl
No wonder the bill is over due......NO ONE PICKS UP THE PHONE!!!!!!!!!!!!!!!!!!!!! AND IT IS THE MIDDLE OF THE MONTH.
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March 2020 by Svatka Simpson
Nobody wants to pick up a phone when you call this company. This is not how you should treat your customers. Customer Experience matters even if you're in pill packing industry.
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March 2020 by Maximum Vibration Music Dj Maximum5868
FAST and efficient
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October 2019 by Ronnie Zmaj
This is a residential care pharmacy that sends random bills to the patient’s Guardians or caregivers. Generally with no explanations.
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July 2019 by Steve Richter
Stacie Cox is the best!!!!! She always helps us with any issues and ensures that we get what we need.
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July 2018 by Lisa K.
Rating -10 Their delivery driver displays severe anger issues. As if that isn't bad enough-this is while he is delivering prescriptions to a residence with a patient on Hospice care! Can you even imagine? Twice he behaved in a horrendous manner. What an awful and disgusting person IPPC has delivering comfort medications to those caring for someone at the end of life. Just disgusting. When I called IPPC to inform them of how rude a driver they have, they do not even answer the phone. I advised our Hospice provider of this person's behavior as they have the contract with IPPC, not me. The first time, their driver was SCREAMING on the phone to me that no one was at my front door quick enough to take the prescriptions, when in fact my son had already accepted and signed for the medications. Second poor behavior was today when the same rude and horrid employee claimed I didn't sign my name right as evidence of acceptance of the medication. He YELLED that I was stealing () the medication and he was going to call the police. He finally decided, I guess, that he was in fact acting like an idiot and starting leaving and appeared to try and deliberately back into my car. There are many other organizations-such as ExactCare Pharmacy in Lakewood-who are so wonderful and pleasant with deliveries and overall customer service. IPPC is just disgusting to have this lunatic as a representative.
