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August 2023 by Danielle V.
It is unfortunate that I have to give these movers 2 stars. It isn't even for the actual move! The movers themselves were amazing so fast and efficient and made moving way less stressful. Unfortunately one of our TVs broke. Accidents happen we understand. I spoke with Sal he explained how to file a claim and since I did almost a month ago it has been radio silence. No one has answered my emails. My husband and I both called the office where we felt we were just being yesed and told the claims department is looking into it. Very disappointing!
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August 2023 by James Y.
jessie or jamie was so rude told and threaten me he say what i do is illegal scam company threating me
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June 2023 by Gina G.
Great experience all around! My movers Larry joe and Luis were amazing. Care and professionalism. Larry is extremely knowledgeable and helpful. Thank you
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May 2022 by Rita F.
Do not use The Moving Guys company. The movers damaged a brand new floor. I properly submitted a claim with photos and a receipt. I've called 6 times and resent the original email 3 times. It's been 5 months and no response. Very poor customer service. Stay away from The Moving Guys!!
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January 2022 by Patricia J.
If you want to add to your stress of moving from one home to the next, calling the Moving Guys....their motto should be: "we will stress you out guaranteed" The Moving Guys. They are the absolute worst. The main guy you have to deal with is Larry...a seriously frustrated guy who has to find a new job, and stop picking/being rude to the customers. He says he has been with the owner of the company for years so I guess the owner is afraid to fire this idiot. They left their blankets, garbage on my property, tons of boxes in my garage when they were marked for certain rooms and never asked, then refused to take detergents so I had get a self storage unit at the last minute. Do NOT use this crazy company The Moving Guys! They are morons.
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September 2021 by Roy L.
We utilized The Moving Guys twice for a move to storage and a new home as well as their related trash removal company. The pricing was fair, the staff was timely, most importantly the owner is a vet and stands by his contracts and commitments. Nobody likes to move, The Moving Guys make it a bit easier.
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November 2020 by Kabir M.
My wife and I had a horrifying experience with these 'Moving Guys.' 1) Let's start with the most ridiculous: one mover, a driver no less, was literally drinking on the job, swaying and slurring his speech by the end the day. 2) In the midst of a global pandemic that's killed more than 16 thousand New Jerseyans, management DID NOT require their workers to wear masks when entering other people's homes and REFUSED to wear the ones we provided. 3) Despite prior agreement, confirmed three separate times, they showed up without required packing materials. We were forced to leave some items & later retrieve them on our own. 4) Their unpreparedness led to delay - which the crew bitterly complained about & led to haphazard placement of our furniture and created an uncomfortable atmosphere of annoyance and frustration towards us. 5) Terrible attitude and abrasiveness aside, they were bad at their job & completely reckless with our possessions. I am attaching a few pictures of the hundreds - if not thousands - of dollars of damage sustained to our things. Damage, we should note, we did not make a fuss over at the time because we wanted the whole, horrible experience to be over as soon as possible. DO NOT USE THIS COMPANY! I would be remiss if I did not mention that there were workers who were helpful, positive and clearly trying to compensate for the others and the incompetent company.
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October 2020 by Jill Glose
They were quick and efficient. Reasonably priced. We appreciated their professionalism. They helped us clean out my mother’s condo. I would highly recommend.
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September 2020 by Jeannette Russo McGinley
clean dumspters.. fast service ..friendly and very affordable. will be using again soon.
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September 2020 by Cira C.
Horrible, horrible, horrible! Was quoted a price, told three men and they showed up with two plus charged me for the overtime because they couldn't finish the move in the quoted time. They were extremely disrespectful and rude. Big mistake. All they did was complain about the steps, etc when it was told to the man who set up the move. Thousands of dollars! Please think twice. They sound good but are shockingly disappointed.
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September 2020 by George G.
have moved several times and my partner picked this company. We moved a 2 br apartment 3 miles down the road and it was supposed to take 4 hours it was substantially longer not because of our wrongdoing but because the movers were slow as turtles and also stopped for a break at Wawa. Not only did they take forever but they also insulted my partner and I and made fun of my partner for being gay. It's 2020, you don't have to like our sexual orientation or approve we hired you to move our things and UNPROFESSIONAL doesn't describe how we were treated. On top of all this, we had to move because of our situation and had painters at our house which wasn't ideal but the painters worked around everything as Covid pushed things in ways we didn't anticipate. These movers were down right nasty and when my partner complained by calling the number he was told he would receive a call back and that never happened. They also damaged some of our things and put a gash in our front door. I have kept quiet because moving is stressful and I didn't want to revisit the awful experience. This company from the movers to whoever was in charge was absolutely horrific. I will always tell people how awful this was because no one even tried to make it right. We also paid hundreds more because of how long they took. A year prior, with a different company I paid less money to move the same things from over an hour and a half away to Brick. There is no way in my mind that would justify how a move from 1.5 hours away with the same things took about the same time and cost less. Also, on the way out the mover was nice enough to urinate all over our brand new bathroom. Do not hire this company, I'll be filing a BBB complaint as well.
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August 2020 by Gregg Jordan
Excellent experience! Prompt and courteous staff and the unit was very affordable. Thank you!
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July 2020 by Michelle F.
Two moves in two years with the moving guys...i was do happy the first time I requested the same crew.i was told I could have at least one of the men....non of those movers showed up! The move was ok until one of the men discovered my grandmother's antique mirror was broken. I called the owner Larry the next day and was told he had no idea that this happened.he sent me a claim form which I.promptly filled out...that was the last I heard from him.he would not answer my phone calls , or Emails.this uIs no way to run a business!
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November 2019 by William G.
Very fair price. Showed up on time. 6 guys all very courteous and professional. Knew how to disassemble and reassemble. Even dealt with a stripped Allen head bolt on treadmill. Crew chief Troy a gem.
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November 2019 by Janet O.
yikes was considering using them but no way after reading reviews. thank you all for saving me from a disaster.
