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February 2024 by Aki
I arrived at the post office at 3:56pm. The door was locked. The employee inside me saw me and ignored me. When he finally came to the door, he said that his clock shows 4pm even though I showed him my iPhone that showed 3:59pm. He didn’t care. I know this review will go on deaf ears, but I hope at some point there is some kind of accountability even for government employees.
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December 2023 by valeria mezzina
The lady that works there ( brown hair, big nose) has quite an attitude. I could not get anyone on the phone because it automatically goes to a customer service 1800 number(even if you try to call the post office directly). I scheduled a redelivery for an important certified letter that never came on the date requested and I was never told it was sent to the post office. After three hours of trying to get the automated system to help me, it finally told me the letter was at the post office and gave me the address where it was at (this location). I thought it was strange since I live in the town over but I was just following what the system said.I get to the post office and ask the nice gentleman at the counter and they (him and the rude lady) just kept denying anything I said was true. When I asked for help on who to contact or what I should do, she chimed in to tell me, too bad, your mail isn’t here and to go to the other post office. Is she mentally okay? Was she having a bad day or something?As I was leaving she made some snarky remark- again- is she ok?? So excited see her “happy” face again when I go to drop off packages. If you dislike customer service, may I suggest NOT working in a facility where you should be helping people.
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October 2023 by Giselle Atalla
Worst post office in the area. They are not willing to help you send your mail out if you are coming from a different zip code bc they claim to not receive "credit" aka a raise for their services, which they don't deserve anyways. Vilma is a horrible person and does not want to do her job. Do not go here for anything.
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October 2023 by ROBERTO GM
Best of the Best in the area❗️People are so Friendly ?
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October 2023 by Carlo Corabo
The older lady that works there is very rude and gives attitude. She can easily explain things without acting superior like everybody knows how to mail certain letters/packages.
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June 2023 by Alex M.
USPS Morganville Post Office - Phil and John way over 5 stars employees comparing with national average. For all customers complains, I will like to know them job relating ratings.
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March 2023 by Linda B.
Marlboro Post Office on route 79 has a friendly and efficient staff. Extremely helpful.I wouldn't go anyplace else. I travel further to go there because I live in morganville.Morganville post office should learn from them, how to treat the customers
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October 2022 by Carlito WAY
Unbelievable what happened today at this post office . My wife went there to buy a book of stamps and while waiting in line for over 10 minutes a female employee was offended because my wife had her support dog Penny with her and she was told she cannot have that animal in there. After my wife showed the male employee her state Animal support card to him the female literary rolled her eyes and walked away . Unbelievable isn't this America why was she offended? A US state post office.
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October 2022 by Jake Friedland
Phil went above and beyond to help me locate a lost tracking number, just before they closed on a Saturday. Excellent customer service, greatly appreciated
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September 2022 by Sandy Mele
I am furious. I rushed to get here today, Saturday and the hours said to 4pm. Arrived at 3:40pm and they close at 1pm
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June 2022 by lauren warner
Woman with black hair and glasses is beyond rude. Will never go there again. I also heard her yell at another customer your welcome because she didn’t hear her thank you. Do not go there it’s not worth it. But sure why a miserable person is allowed to work there
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June 2022 by Dan L
Says they’re open until 5 pm online, I get there, and they’re closed. This is the 4th or 5th time this has happened. Fix ur hours online
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April 2022 by Carrie Foster
Please change your hours on google. Says open till 4pm and I drove out at 2 to find you actually close at 1.
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March 2022 by Karli Pokie
i went there last week and the older female employee with glasses looked like she was high. don’t go to this post office she’s crazy
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February 2022 by Jim H.
As Jenn R stated below I was just verbally assa by Vilma White I have never been treated so unprofessional in my life. When I responded to her in the same manner she treated me she went balistic calling me names and yelling that she is the queen and the big boss Mrs white like she was Jesus Christ or something! She should not be holding a job that interfaces with the public!
