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November 2023 by moin huq
This is the horrible body shop you can ever imagine. My car was in this body shop for three months and I had to go through a lot of difficulties due to their unprofessional and careless services. Specifically, a person called Matthew Seitz, he gave me a really hard time while my car was in the body shop. 1st of all my car had an accident that’s why my insurance company arranged this body shop to fix my car. The person called Matthew had some understanding with the insurance company so that he didn’t add all the damage which happened due to the accident. They fixed the car with very minimum. My vehicle had lot of damages due the accident when it got hit from that side but Matthew and insurance company both ignored it which is not acceptable.Now coming to the intentional delays. Whenever I called Matthew for the update, he kept saying dealership hasn’t sent the parts and asked me to not call dealership and he was following up with them every week, but it was huge lie. I lost my patience and called the dealership and they said, they sent the parts and Matthew lost it and he had to reorder it. I am wondering if I will ever reach out to the dealership that Matthew will keep me waiting till now. The dealership said he didn’t even ask for the update, and they only reached out to him after my call. Just imagine if I trust him and not call the dealership still now, I will be waiting to fix my car. I can say thousands of things about this body shop and Matthew how bad they are in each and everything, but I am going to stop here. Just requesting everyone please do not go near this body shop and work with Matthew Seitz.
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October 2023 by joe Gardner
Very Proffessional and done very fast.Matt Seitz was Very Very helpful and Great throughout the process.
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October 2023 by Katie Lawrence
Great experience and would definitely recommend for all car repair needs.. great customer service, Jen was great at communicating everything that was happening and when my vehicle would be ready.. when I got my car back it was freshly detailed! Thanks Caliber collision!
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October 2023 by Linda Bender
I've been to this company a few times and the first one or two times with minor fender bendors they were very helpful they even picked up my car for me and brought it back. But I recently had a car totaled and they were very uncommunicative and not very friendly and then I went back with another issue with a handle on my replacement car that broke and I was told that I had to make an appointment just to get it estimated. I'm 80 years old and it wasn't a big estimate I'm sure but I waited 1 hour and they came out and in 4 minutes told me that they would work up the estimate that they would call me with it so I was supposed to have an appointment for an estimate but then I was also supposed to come back later and it was for $300. The part itself a friend ordered it online and the part was exactly the part for that car and it was like under $20 and it took my friend 10 minutes to put it on. I'm not going to go back because they weren't friendly they one time even made a comment to me that they only did what the corporate said and it was the rules so I'm not going to go there I'm sorry. I think that the people are under stress there may be an excuse maybe from the corporation it has now run them but I'm disappointed in them greatly
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August 2023 by Marilyn Spencer
The marmora caliber collision is extremely professional and courteous, from the moment I stepped into their business to the moment I drove off their lot in my expertly repaired car. Jennifer, service advisor, was very knowledgeable, even more than the insurance company, she knew what was required and had everything ready ahead of time. When Leslie called, I was shocked that my vehicle was ready in such a short time. Tim patiently took the time to explained what was done and answered my questions. I will recommend them to anyone who will need their service. Everyone there is a credit to caliber collision and to their profession.Services: Painting
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August 2023 by Bruce Lonergan
Selected the Marmora location because of the high ratings it received and satisfaction by others customers. They did not disappoint. Staff was friendly, workmanship was excellent, and repair was completed ahead of schedule.Service: Body & Trim
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August 2023 by Therese Dariano
Absolutely wonderful people and beautiful work. My car was even washed and waxed!
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July 2023 by Pamela Fredericks
Everyone was very friendly and helpful. Thank you too both Leslie and Matt for keeping me informed every stepof the way. I will 100% recommend anyone who needs repair.Services: Painting
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June 2023 by Taylor Trani
Caliber Collision was great to work with. Matt Seitz went above and beyond to keep me informed and ensured my car was repaired in a timely manner. Great customer service, accommodating, and very professional. Would highly recommend.Services: Steering & suspension repair
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June 2023 by Bill Shiffler
Very pleasant experience thanks to Jen, and the repair on my car was perfect!Service: Body & Trim
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June 2023 by Erica Gordon
Helpful, friendly, and prompt. My experience with them has been top notch.
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April 2023 by Deborah Raker
Great work and service. Only place I will take my vehicle in the future. Fast work and kept you informed of progress.Services: Steering & suspension repair
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March 2023 by Dan Nees
They hit the mark on this repair. They put the crosshairs on the target and hit it 10X. Would definitely recommend for others.
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February 2023 by Theresa Binet
Caliber Collison in Mays Landing did an awesome job on my car repairs! Matt Trani (manager of the Marmora location) is a subject matter expert when it comes to car repairs and dealing with insurance companies! Car was done on time, clean and just like new!
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February 2023 by John R.
Not a great body shop. Half assed job on my daughter's car. I would not reccommend.
