“Zack was so helpful when I popped in to get a document notarized this morning. He was accommodating in sifting through the document I sent in order to print the correct pages, which I really appreciated! Then he was careful to delete the document right away which had sensitive information on it. Thank you, Zack!
While I was sending the email, I got to witness his charm in handling a sticky situation with a customer who had missing labels due to a third party’s mistake. The customer could have left angry, but instead he left smiling. I bet the customer will ensure the other party gives him the correct labels next time because Zack had made a cartoon for these unfortunately common situations with this particular third party. It was such a nice lighthearted way to explain the policy and why it needed to be followed. Ha ha it made my day. Many people working in customer service become exasperated when there’s a recurring issue such as that, so I was impressed with how he handled it.
Thanks again for all of your help! I’ll be back!”
9AM - 5:30PM
12 NJ-50, Ocean View
Shipping Centers
“Had 2 other great experiences with Post net. The staff is so helpful and they meet deadlines! If you’re a remote worker who needs to ship, create signage or promotion apparel, highly recommends
My older post below
So nice. Did a beautiful embroidery for me on a jacket”
“Needed to send a picture to California. Have a hard time wrapping Xmas gifts. Went to this UPS store and was greeted by Gabe. What a pleasant employee! Big smile and explained the wrapping procedure and cost. Had it done in one hour. Above the fair cost and excellent wrapping, Gabe’s personality, warmth, and desire to do a good job was appreciated. I hope the owner knows what a great employee Gabe is.”
“I went in needing help getting a shipping label for my package. Andrea the employee was extremely kind and helpful. She patiently helped me with my situation and FedEx is lucky to have her there”
“Ms. Tonya is an absolute gem! She is always kind, patient, and incredibly helpful. I look forward to visiting the Northfield Post Office because I have never had such a pleasant experience at any other post office in the many cities that I have lived in. Thank you, Ms. Tonya!”
“I bought a carpet protector a the Staples store. The product was a very good value, the associate helping me was knowledgeable and courteous, and the transaction was quick and efficient.”
“If I had to say which PO in Atlantic County is my favorite, has to be Somers Point. Larry and his wing woman, always keep the line moving. The manager also comes and takes customers at the side register, it’s one of the busier locations. Sometimes the PO takes abuse, but you can be sure they will be professional, courteous and will get you the best rate for what you’re trying to ship.”
“I regularly use the print center here and the do quality work quickly. Today I was picking up an order and asked if I could pay over the phone and get curbside pickup. The manager Sandy was very accommodating and even brought my order out herself. I appreciate the convenience and courtesy”
8:30AM - 5:30PM
752 Black Horse Pike, Pleasantville
Shipping Centers
“I own a business & work a full-time job. I need to ship items for my business often that need to be scanned but I work during the hours the USPS office is open so with having a business account, I signed up for free pick-ups. Free pick-ups I qualify for due to the amount of $ I spend. Lately, due to the Holiday season, USPS has been very busy. My pick-up guy is Hector he called me today to tell me he driving past my pick-up location & asked me if I needed him to pick up any packages even though I didn't put in a request for one. He did that to make sure my packages were getting to my clients for the holiday. He is concerned for my business and USPS delivering on their promise of good service. HECTOR is amazing, that is TRUE CUSTOMER SERVICE. He brings back the old days when customer service truly meant something. It turns out I did have 2 packages but I am off today so I was going to take them to the USPS office myself. He saved me a trip and he also helped the USPS dept have a good client like me willing to stay as a customer when shopping price for labels. At times UPS or FedEx may be a little cheaper, but that is rare. However, I am willing to pay more for a label for GREAT customer service. That is due to Hector. Thank you Hector and thank you USPS for hiring such a GREAT EMPLOYEE. Keep him he is a HUGE asset to your company.”
7AM - 5:30PM
5 Columbus Ave, Egg Harbor
Shipping Centers
“I went to the Marmora, NJ, US Post Office today and had the good fortune of being helped by postal employee Joysree. She went above and beyond in assisting me. Thanks!”