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February 2024 by Colleen M
Went in to open a checking accountCause I already had a savings account with TD so the lady was getting my card ready and then she said that TD wanted to cut ties with me I asked why and she said something to do with fraud I was in shock cause thats VERY SERIOUS accusations so I called the fraud department when I was there and they couldn’t give me a straight answer and I couldn’t even get into my app for TD and it seemed like they had no idea what they were doingI work a lot and put a lot of money in my TD bank account through out the time I had TD so this was the most unpleasant experience I ever had with a bank and very unprofessional the staff was as she couldn’t give me an explanation as to why TD wanted to cut ties with me not a very good bank
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November 2023 by Mateusz Ryba
AWFUL experience. I opened a business account with this branch. Upon opening the account, I was directed by a TD Bank employee that I must maintain an undisclosed amount of $ in my account in order to avoid maintenance fees. I abided by the same employee's instructions for several months. TD Banks charged me maintenance fees and advised that I did not have the sufficient funds in the account. I informed the TD Bank staff that I was specifically advised by their employee to keep "X" amount in my business checking account. Furthermore, I learned that the employee whom helped me activate my business checking account, was no longer employed by TD Bank in Marmora.. Nonetheless, TD Bank did not refund me for the maintenance fees and blamed me for not bringing this issue to their attention sooner.Awful management and awful customer service which ultimately cost me $$.
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July 2023 by Nate Bouchard
Great experience opening an account for my son today. First, Pat the teller who gave us a warm welcome when we entered and informed us of available options for his banking needs. She handed us over to Shelly who took care of setting up his account and answering every question we had. Very polite, and informative. Overall enjoyable experience.
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September 2022 by Redian Caushllari
The best costumers service!
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April 2022 by Chrystal Roberts
Fast helpful tellers. 24 hour atm accessible with atm card.
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December 2021 by Meg Bulla
Outstanding customer service!! Had a problem with transferring funds to outside bank on online banking website. Betsy went over and above to fix the problem and to explain to me how and what to do. She is an asset to td bank. Outstanding customer service!!
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August 2021 by tee bee
Outstanding customer service!! Had a problem with transferring funds to outside bank on online banking website. Betsy went over and above to fix the problem and to explain to me how and what to do. She is an asset to td bank. Outstanding customer service!!
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June 2021 by Danielle Lynn
Trying to run a small business and use TD Bank as our bank makes daily operations difficult when I can't get quarters. And all other change requests have limitations. We have a lot of money in their bank. Frustrated at this point.
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April 2021 by Kat Tom
The Marmora store seem to always go out of their way to assist in any way. Everyone is super friendly and happy to help you. Keep up the good work ?
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November 2020 by beth
Amazing branch. It is not my original branch, but I sometimes go out of my way to do my banking there. They are the kindest, most professional, and helpful . They enjoy taking care of their customers and it shows!!!!!!!! I wish my branch could take a lesson from them .
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October 2020 by Theresa Thomas
The Marmora store seem to always go out of their way to assist in any way. Everyone is super friendly and happy to help you. Keep up the good work ?
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July 2020 by Joe V
Claudia was extremely helpful in setting up an account for us. Very welcoming staff. The manager Betsey even stopped by to check in and make sure everything was going well. This branch made the banking experience much more pleasant
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July 2019 by John Lombard
Betsey Geisigner and Anita Trus provided an excellent experience today helping my elderly father with changes to his accounts. We were really impressed! Nice job Ladies!
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January 2019 by Nick Matthews
Nice helpful bank with great customer service!!!
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September 2018 by Potted OSRS
Far more professional than the TD branch in Court House. The only reason I'm not leaving TD is because this branch is still relatively close to me, although it's still annoying that my local branch is such trash.
