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February 2024 by Paul Marks
About 3 weeks ago one early morning and still dark outside, I ran over a divider and caused 2 tire flats and eventually had to get 2 new tires and a wheel alignment. Total cost was $458. My point was, there was no indication of a divider on their property, the right side of the building. I called BK multiple times at the location and requested to speak with a general manager or store owner. No response. Piss poor management and/or just didn’t want to be involved or make any necessary adjustments to make sure someone else doesn’t hit the divider on the right side of the building! Amazing!!! Shame on you!
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January 2024 by Jill Lewandowski
I want to say the 2 ladies that I see working in this location without any other staff is amazing. 1 is running the front and drive thru while the other is trying to keep up with the insane amount of orders they get on a Friday evening. I hope they get a bonus or something, those 2 women deserve it. I wish there was a way they could get some help.
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January 2024 by mike brown
Slowest ever waited over 20 mins for food in drive-thru had to walk Inside to get cold food and be late for work completely useless nothing fast about
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January 2024 by Rich Conroy
There used to be a KFC in my town that was the slowest fast food restaurant I've ever visited in my life. If you only had a half hour lunch while you were at work you could not go there. I believe since that establishment has closed down all the employees have moved to this one. I didn't rate the food because I didn't get any food because the wait time was too long
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December 2023 by JAMES NICOLETTI
The worst experience. Sitting in the drive-through for too long. I checked and only 2 people were eating inside. I left the drive-through, and others did the same. Waiting 20 minutes with 3 cars ahead of me is unacceptable. I went to McDonald's and out of the drive-through in about 5 minutes.
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December 2023 by Weez Webster
Went to Burger King Saturday night, 12/16/202, to the drive up. my order was taken, paid for my food, and was asked to pull around and sit in a parking space, and they would bring my food out to me. I waited 25 minutes. I wasn’t the only one waiting there four people waiting inside, and there was one person ahead of me. After 25 minutes, I went inside and asked the woman behind the counter if that was my food under the heat lamp, and she said no. So I produce my receipt and told her I wanted my money back supposed to be a fast food restaurant. There were four people working or I should say on duty but as far as I could see, there were only two people working. This is not the first time this is happened to me. You wait for for your food at the Matawan Burger King. This is the last time I go matawan, Burger King! I drove to the Burger King in Old Bridge, and from the time I placed my order and got my food. I don’t even think it was five minutes. The difference was night and day! As far as I’m concerned, you can close the Matawan Burger King down. What an embarrassment of a Burger King!
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October 2023 by Valerie Downs
They forgot my onion rings. I paid for them, but I did not check the bag.
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October 2023 by Tom L
You would think they are making gourmet food from scratch with how long it took. Sat in my car for 25 minutes waiting for an order. Will not be back.
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October 2023 by Ramez George
Brand new bldg everything shines!! Also good breakfast food, and I made a huge discovery, they don't charge for coffee refill, and the coffee was good served with half and half creamer , the guest room is still clean and has the brand new feeling, the soda machine is the computerized new one that dispense dozens of kinds of soda and has also a good tasting cold water I had some today,
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October 2023 by Marko Nashed
I was watching the lady make my sandwich and she wasn’t wearing any gloves. Last time
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October 2023 by Dazzie Gby
I literally just went to this Burger King location. It had me LIVID it took thirty minutes and I didn’t even get my food. At that point I had to walk in and ask for my money back, they DINIED a refund stating my food is coming out. Mind you, I can see my food in the service window not bagged. Even the manager did not know what was going on. It WAS A MESS. I do not recommend this location. The only way I was able to get my food was the chef coming out of the back and bagging my food himself. I feel bad that he has to work with such a disorganized bunch. I DO NOT RECOMMEND THIS BURGER KING AT ALL. I never give bad reviews but I definitely felt I had to share this irritating experience.
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September 2023 by Jennifer P.
Honestly, you're better off just eating grass off the side of the road if you want something as simple as fries or onion rings. They burnt my onion rings to a crisp and I know this isn't fine dining, but these look like they've been sitting in a fryer for 72 hours. You're my 13th reason
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September 2023 by cindyt2545
This place is so disgustingly filthy. I always get a wet towel from the bathroom to clean the soda machine. It’s gross. Our tray today was completely sticky and dirty. I will not be going back to this location ever. GROSS!!
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September 2023 by Francis Herrera
Drive thru told me I needed to pull over to the side and he will bring out my order. Took 10 minutes. And I ordered 2 double cheeseburgers only cheese. When I got my order it was 2 burgers with only ketchup.Whoever is making orders back there needs to go back to 3rd grade and learn how to read. "Cheese" and "Ketchup" are two entirely different words. How are you going to give me 2 double cheeseburgers without cheese? I'm only giving 2 stars because the cashier was very nice.
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August 2023 by Rich Pucciarelli (Richard)
Soda machine was out of coke all kinds and spirite all kinds. Staff should check on opening that soda machine was ready for lunch dine in. Staff should not have to rely on customers telling them this. Otherwise no complaints. Usual Burger King ? quality food and service.
