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February 2024 by Lisa Daly
The chain is fine but this location is awful. They never have anything in stock. Entire shelves are empty. They didn't have any shoes in my daughter's size. I can understand during back to school but this was a random slow time of year. There were 3-4 people working and no customers so it's not that they were short employees or anything. It's great that they can order the size for you but that's not helpful if you need them right now. Every single time I go there they have to order the shoes for me.
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November 2023 by Glen Horakh
Bad selection, really. Barely any Wide width available, and a tiny selection of work shoes.
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December 2022 by Angela I.
Did not find anything. Picked through selection of sneakers.
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November 2022 by Richie N
Thanks for the great customer service & discount! Timberland boots keeping my feet warm & dry!
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April 2022 by Rachael S
This is always my first stop for shoes for me and my family. If they don't have it there they will help you find it at another location.always greeted with great service.
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March 2022 by Chantal
I usually don’t comment in terms of service but the acting managerial person, Jose (I think) is the most unhelpful, rude, discriminatory and incompetent customer service worker I’ve ever encountered, in person and online combined. I will absolutely never support this location again and as a former corporate employee of Famous Footwear, for four years, I will gladly encourage others to avoid this location. He was exceptionally rude to me without basis, while being kind to the customers behind me. I did not even ask for help, I just said hello and asked if there are potentially any flip-flops as I know the season has ended and it can be hard to find. He answered me so rudely. I only came to this location because it is nearest to my home, not because I wanted to voluntarily. Even when checking out, he was rude. Immediately, he spoke to the person behind me in such a graceful and helpful way.I will never go back here and I encourage others to be kind to all customers.
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December 2021 by Chantal S
I usually don’t comment in terms of service but the acting managerial person, Jose (I think) is the most unhelpful, rude, discriminatory and incompetent customer service worker I’ve ever encountered, in person and online combined. I will absolutely never support this location again and as a former corporate employee of Famous Footwear, for four years, I will gladly encourage others to avoid this location. He was exceptionally rude to me without basis, while being kind to the customers behind me. I did not even ask for help, I just said hello and asked if there are potentially any flip-flops as I know the season has ended and it can be hard to find. He answered me so rudely. I only came to this location because it is nearest to my home, not because I wanted to voluntarily. Even when checking out, he was rude. Immediately, he spoke to the person behind me in such a graceful and helpful way.I will never go back here and I encourage others to be kind to all customers.
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December 2021 by C
I usually don’t comment in terms of service but the acting managerial person, Jose (I think) is the most unhelpful, rude, discriminatory and incompetent customer service worker I’ve ever encountered, in person and online combined. I will absolutely never support this location again and as a former corporate employee of Famous Footwear, for four years, I will gladly encourage others to avoid this location. He was exceptionally rude to me without basis, while being kind to the customers behind me. I did not even ask for help, I just said hello and asked if there are potentially any flip-flops as I know the season has ended and it can be hard to find. He answered me so rudely. I only came to this location because it is nearest to my home, not because I wanted to voluntarily. Even when checking out, he was rude. Immediately, he spoke to the person behind me in such a graceful and helpful way.I will never go back here and I encourage others to be kind to all customers.
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September 2021 by Keith Cohen
Great sneakers sold here got my daughter a new pair of sneakers hereNike air force for women
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July 2021 by Nuzya Hasan
Nice busy location humble staff huge discounts
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May 2021 by Young Kang
Nice service and kind
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March 2020 by christine Langford
The manger was great help me in 5 mins
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February 2020 by Victoria DiTomasso
Jessica was a absolute doll ! She was extremely helpful and I got exactly what I went in for at such incredible price .Thank you for having her I appreciated all her help
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February 2020 by Sagit Effrain
They don’t have bathroom for costumers. They do but NOT FOR COSTUMERS!!! The girl that works there told me to go to bed Bath and beyond!!!
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February 2020 by Jessica D.
This location is a smaller one then others I've visited. I am generously giving this location 3 stars because many times found what I was looking for without a problem. The selections are great & it's quiet location even at the beginning of the school year. I like that. Taking two stars off because I have been here twice since giving birth to my child & both times I have struggled to walk through the door with a stroller. Both times I was watched as I struggled by two sets of employees. The first time my stroller got stuck between the doors & I had such a hard time I almost left because I was angry with the two employees just standing there watching me. I must have struggled for a full minute or more. It was unreal. The second time I was able to walk in more easily as I'm getting better at helping myself. Still struggled since the door is heavy. The lack empathy & laziness from these employees is amazing. With three kids at home I will continue to be a customer at this location since it is close to home.
