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March 2024 by Marjorie R.
If you ever want to feel disrespected and insulted, this is the place for you. Believe the reviews about the lousy owner, who always makes you feel that you're wasting his time. Take your business elsewhere.
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December 2023 by Jeff S.
I have used Planet Bike a bunch of times. And every time they had what I needed. Their turnaround times are much better than any other shop in the area. and the guys that work there all have a good sense of humor!
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December 2023 by Herbert Donner
Nice…For sale
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November 2023 by Eric Schaefer
They certainly stand behind the bikes they sell! Great experience at this location both purchasing new bikes and servicing older ones. My family has grown up on the bikes we've purchased from Planet Bike over the last 20+ years.
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September 2023 by M Torrey
It seems like this place doesn't want business. Went in there for a standard flat change for my daughter's bike, the guy seemed like he had a bad attitude right off the cuff. Place was empty no one was there I didn't want to leave my bike because I live further away than I wanted to travel he just sent me on my way. Bad vibes from that place, go to Matawan Bike Shop instead.
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July 2023 by Rebecca Michaele Lynch
I’ve never felt more unwelcome in an establishment. After the terrible first time customer service, I purchased a brand new bike elsewhere (not a Walmart despite being recommended to go there by this team). Recommending literally anywhere else.
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June 2023 by michael s.
Went to planet bike today and I'll never go there again poor service and lousy owner and I'll be sure to tell all my friends
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March 2023 by nicole demarco
Connor was super helpful, very informative and honest! Prices were on point!
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January 2023 by Matthew “Matty ice”
Very Excellent bike shop solid quality bicycles Connor was knowledgeable brought my bike in with an issue they fixed it up no problemsI’ll definitely be returning
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September 2022 by Jay Aust
Very cool friendly customer service. Help with my wife bike in a matter of minutes. Always had questions regarding electric bikes which they were able to answer
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June 2022 by Shannon C.
I used to be a regular customer i while ago and had my bike there for repairs, a young punk in back was running his mouth off to me and the gentleman In the office heard the entire thing and he didn't seem to care, so I'll never go there and I'll make sure my friends and family will never go there again unless they call and apologize and and maybe give me store credit! I might even sue, im not sure yet
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June 2021 by Jasmina Njegovan
I was treated with no respect, curtesy what so ever, insulted in front of my child...I left the store in shock and my own son asked me, what is wrong with people that worked there?
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May 2021 by Alex Makowski
Very friendly and knowledgable staff. They actually care about your problems/concerns. Took my pedals off for free and gave me a bike fit. Very happy to have this location near me.
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April 2021 by Tara Cannon
Jeremy was extremely helpful today as my husband and I shopped for a bike for me. He even refilled the tires with air and adjusted the seat for me to test drive my new trike. He went above and beyond to make sure I was comfortable on the bike.
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March 2021 by Rod Vinas
Bike shops are suppose to be a happy place. ; (