Tidewater Mortgage Services, Inc. is highly praised for its professional and friendly staff, especially loan officers like John and Joe. Customers consistently highlight their prompt responses, clear communication, and availability, which made the mortgage process smooth and less stressful. John is known for his knowledge, calm demeanor, and ability to explain complex details in a straightforward way. He is dedicated to helping clients find the right mortgage, ensuring they do not become house poor, and going above and beyond to assist throughout the process. His professionalism and efficiency, even during personal moments like his honeymoon, stand out. Joe is also recognized for his excellent communication skills and ability to make first-time homebuyers feel comfortable. He provides guidance every step of the way, reducing anxiety and keeping everyone on schedule, often enabling clients to close earlier than expected. Both loan officers are approachable, knowledgeable, and committed to providing a positive experience. Overall, Tidewater Mortgage Services, Inc. is regarded as a reliable and supportive team, highly recommended for anyone looking to buy or refinance a home. Their customer-focused approach and expertise make them a trusted choice in mortgage services.
Can't say enough good things about Joe! He was so wonderful and great at communicating throughout the process. I would recommend any friend or family to him and will 100% be using him to refinance when the market is in our favor. Thanks Joe!
February 2024
Great to deal with. Was always available for any questions and was clear with what to expect. Joe made the finance side of purchasing a new home stress free for me which is greatly appreciated.
January 2024
John is incredible, he makes the process easy and clear, he will be there for you and walk you through the process, I highly recommend him, thank you again John!!
