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March 2024 by Alexandra Danner
The friendliness of the staff.
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February 2024 by Kara Murat
I came to the return some boxing Amazon. They say we charge full labor printer dollars each. I don’t mind two dollars but why they cheating the people.And also worker is very, very rude not helpful
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February 2024 by Edith Duggan
Staff were very helpful, and took the time to accommodate my needs!
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January 2024 by efrain ruiz
Friendliness
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December 2023 by mil mery
I get highly professional service with very courteous ups member personality
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December 2023 by John Lazar
I’ve shipped packages at many different places and the Matawan UPS Store and its staff are by far the best I’ve ever encountered, especially Youssef and Chris. Time and time again these guys all go above and beyond..whether it’s helping track down a missing package or running after a driver to make sure your package gets on the last truck, this team is simply the best. Their service and friendliness made me decide I will only be using UPS for my shipping needs moving forward. Keep up the excellent work gentlemen.
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July 2023 by Steven Green
Always friendly employees that go out of their way to help. Today, a nice employee named Sharma went above and beyond to help.
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May 2023 by Gina Andreano
I noticed complaints about the young boys in the store. Well one in particular who's very curt and unprofessional.They tell me there's no wifi in the store because of corporate ups. If that's the case maybe it's time to step up ups. I literally had to walk over to Starbucks to get my second code to open from Amazon. The skinny kid with short back hair and glasses deleted the first code after I returned with the second code... I was like why? No response. Last time I come here too.
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May 2023 by Google user
I noticed complaints about the young boys in the store. Well one in particular who's very curt and unprofessional. They tell me there's no wifi in the store because of corporate ups. If that's the case maybe it's time to step up ups. I literally had to walk over to Starbucks to get my second code to open from Amazon. The skinny kid with short back hair and glasses deleted the first code after I returned with the second code... I was like why? No response. Last time I come here too.
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April 2023 by Tamara N Powell
I have been spoken to inappropriately a few times already. Today is the last time. I believe the young man’s name was Sharmore. There are young boys that work in there and they have bad attitudes. Just rude, disrespectful. I am not going there anymore. I refuse to subject myself to be spoken down to all because I want to send out a package!
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March 2023 by David S.
The entire staff is top notch. Josh and the team and helpful, friendly and efficient. Thank you for making my hectic life a little easier.
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December 2022 by Greg Bahue
Had to ship eleven large boxes across country during Christmas rush. Josh and team were ultra professional helping me get them out. In and out in ten minutes! Outstanding service. Thank you! Excellent small business. A+++
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December 2022 by Donna P.
This is the best UPS store in the area. I went to another location and the rep was not helpful and told me to leave. I went here and they scanned a return and had me out the door in minutes with a receipt. The staff is so friendly and kind. Night and day to other stores. So go here and don't waste your time with other places. Thank you Matawan UPS!
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September 2022 by Advanced Auto Spa
Just closed the car wash and googled The Ups Store. I am two lights down.. I have 7 minutes. I know how frustrating it can be when that last minute customer walks in… not only was I the last minute customer but since Amazon changed their return policy, it’s so difficult to get a return label. Blaze never once showed any signs of frustration. Both him and Chris powered through my return in record time. Really amazing customer service. I really didn’t expect that. I gave them double whammies but they really just showed such amazing kindness. Thank you
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March 2022 by Nicole Palacios
Chris was so helpful today!!
