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February 2024 by Ivis Fullard
Great service. Very professional!
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February 2024 by Allyson C.
Was welcomed and shown several pieces though mall was almost closing. Owner and employees took their time with me as I looked for something specific. I did not decide to purchase at that time, since it was my first time looking for this specific piece and wasn't sure what I wanted yet. But, because it was my anniversary, the owner washed my rings as a gift. Thank you Gold n Diamond team!
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February 2024 by E M
I had such a pleasant experience at Gold ‘n’ Diamond. Eugenia and Ali were a pleasure to work with. I highly recommend and I look forward to doing future business here
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February 2024 by Anthony Giudice
Had a chain repaired here. Broke within 2 days. Overpriced and not very friendly. Poor work on a necklace customization also. Would not return.
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February 2024 by WIlliam Johnston
Eugenia was awesome. Very helpful. Fixed my problem. Thank you Gold n Diamond and Eugenia
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January 2024 by Kaytleen Castillo
My fiancé bought my engagement ring here and within one month two of the main diamonds fell out, we went back and the employees told us that if we want to exchange the ring it would be for a lesser value ring because once it’s worn it loses it’s value, they also didn’t have the correct diamond to fix my ring. We had the ring checked by a different jeweler and they told us that the ring’s prongs had no ware, loose prongs or other signs that a diamond might fall out meaning that the ring was defective. We returned to Gold n Diamonds and explained that we wanted to exchange for a new ring and he began to raise his voice at us and say that we can’t break rings and then bring them back to him and expect a new one and said that he remembers us getting the size changed which would also not allow us to get a different one (that was unusual and untrue, in reality my fiancé paid in advance for a size change just in case the ring did not fit me). Nearby jewelers told us that they have heard many similar horror stories of customers who shop here. I would not recommend you go here, they will not cooperate if any issues arise.
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December 2023 by S. Rod
If I could give them 0 stars I would. I brought my granddaughters new Michael kors watch in so they could replace the battery and the girl told us it would be 15 mins. We came back and she was butchering the watch with a utility knife. The battery wasn’t replaced and the watch was scratched and dented. I asked her what she was doing and she began laughing and telling me she couldn’t replace the battery. I called the manager and he told me the watch came in broken and scratched. I couldn’t believe it! I had to go to another jewelry store that actually sent my watch out to get it repaired and replace the battery. They said they had the right tools but they obviously didnt. They are not to be trusted. Beware
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December 2023 by LAUREN SENICO
I’ve been coming here for 20 years! Excellent service
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November 2023 by Jackie Montanez
Excellent service ! Quality surpassed by none !Visit Gold and diamond hamilton mall for all your jewelry needs ⭐️⭐️⭐️⭐️expert repair done on premises while you wait ⭐️⭐️⭐️
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October 2023 by Myzhima Milian
Best place to buy Gold, Real Diamonds and Silver.Excellent price, quality and service.
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October 2023 by Damaris Reales
Really good customer service and the best jewelry
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September 2023 by Quimaine Ross
My fiancé and I came in today to get 3 links taken out of my watch. We were greeted by Ali who went above and beyond to help us today. He then helped us to fix the rhodium on her ring and also mine as well. We will be coming back in the future for gold or repairs.
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September 2023 by Tricia Moore
Very good customer service. Helped my son pick out a chain and pendant and even threw in a free pair of earrings. Would definitely shop there again.
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September 2023 by Jillian Gatley
bought jewelry from them years ago and still looks gorgeous!!
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August 2023 by Brittany Abbott
I had a ring that I didn’t buy from them and they were more than happy to help me tighten the prongs, for free! They were helpful, kind, and knowledgeable.
