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March 2024 by Craig Struck
Love having a UPS store on base so I can drop off Amazon returns and what not while I’m on lunch or after work when I’m on my way home. What I don’t like is having to wait for the employee who works at the store to finish running whatever errands he’s running while he leaves the store unattended. Can’t tell you how many times I’ve had to wait 10 or more minutes for him to return from being gone or when I’ve showed up at 0900 and he shows up 0915 or sometimes later. If this location had a reliable employee who actually stayed within the store it would a 5 for me.
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September 2023 by Chris Carpe
Fast and friendly service
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February 2023 by Wolfgang Kurth
It would be nice to know this location is ON A MILITARY BASE!Therefore access is limited to those with access to the base.That way other people don't have to make a 20 minute trip, only to be turned around at the military bases' gate!
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December 2022 by Kim E.
This UPS store on base is great. Sunny was so helpful and professional. He notarized some forms for us. We were a little confused about where to sign and what needed notarized and Sunny walked us through it. He had notarized the same type of form in the past and knew exactly what to do. He even told us where we needed to go in order to mail the forms using our prepaid label. We will definitely use this store again.
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December 2022 by Piney Kingsnake
Quick, friendly, professional service. ??PS-Pretty certain all the whining about posted hours can be attributed to the AAFES "landlord" changing things up for their vendors.
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December 2022 by Honey F.
12/19/2022 - Went to drop off a return, waited 45 minutes for one customer to be helped with 10+ items they were shipping. It took less than 1 minute to drop off and scan my item. I think a return line should be implemented for those not shipping items out. 12/20/2022 - Went earlier in the day to drop off a different return. The store was open and no one was there. Waited over 40 minutes with another person in line for a representative to return. Very inconvenient & unreliable, probably best to try the UPS location in New Egypt instead.
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November 2022 by georgina
Always the wrong hours! What’s on google never matches the sign on the door and it throws your whole schedule off! Stick to the hours listed
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November 2022 by Georgina Lopez
Always the wrong hours! What’s on google never matches the sign on the door and it throws your whole schedule off! Stick to the hours listed
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September 2022 by Ashley Nicole Taylor
Would like to give a shout out to Robert for being so helpful every time I go into this UPS store. He always takes care of the customer and I really appreciate it!
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September 2022 by M'ian Grant
Please update the times on the site. It has 0830 but they don’t open until 0900.
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July 2022 by John Walent
Rip offs! Who can even afford to send anything out at this place? The post office always has better prices. Would you rather spend $40 here for 2-day shipping, or $5 for 3-day shipping at the post office? I'm not kidding, this was the actual price difference!
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January 2022 by Boocci Music Production
Every time I come here to drop anything off NOBODY IS EVER HERE! Literally have to wait 15 mins before a rep for the store shows up! Ridiculous!
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September 2021 by Ryan H.
Went in to get some things printed and was running extremely late, emailed the store the items i needed printed and waited to get 7 pages with long black lines down them from the printer and the guy proceeded to charge me for the copies,, I was litterally confused as to how he thought i could use these items printed off with long black lines down them,, He then stated that a guy came in to fix it but needed a part.. i am completely confused as to why he would not just tell me its broke or it doesnt print well,, so wasted 10 minutes of my life since i had to wait for other customers and put me in extreme ddismay as being as late as i was I had to figure out another way to get these printed on the fly.
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September 2021 by Jennifer Toro
It's an extremely sunny day for me at least, and I think my brain is a little fried. Mr. Sunny though, came to my rescue. He took over and resolved my issues and even helped me finish the packaging. I will be sure to come here from now on. Thanks for bringing the better kind of Sunny day!
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June 2021 by Geoffrey Gagnon
Wasted 30 minutes waiting for them to open.
