Medford Pharmacy is a full retail pharmacy that specializes in compounded medications for both humans and animals. The staff, especially Rich, are known for their friendly, professional, and caring service, creating a small town feel with personalized attention. They excel in compounding a variety of therapies, including hormone replacement therapy, progesterone, biest, testosterone, and pet medications such as methimazole and pimobendan. The pharmacy also offers high-quality pharmaceutical-grade vitamins and supplements. Customers praise the pharmacy for going above and beyond, with Rich often staying late or coming in on his day off to help patients. Many appreciate the compassionate approach, especially in challenging situations like last-ditch efforts to improve quality of life for seriously ill patients. The staff take time to discuss medications thoroughly, providing extensive education beyond what’s typically offered. While customers value the personalized care, some have experienced issues like unexpected insurance policy changes and medication shortages, which caused disappointment. Nevertheless, the overall experience is highly positive, with many choosing Medford Pharmacy over larger chain pharmacies due to their attentive service, knowledge, and willingness to help. Additional services such as free delivery and custom compounding make Medford Pharmacy a trusted choice for those seeking professional, compassionate, and personalized pharmacy care in a small-town setting.
I cannot speak highly enough about the quality of service and level of care that I received from Rich and his team. I wish I could give more than 5 stars.
March 2024
Best pharmacy in SJ!! They consistently handle both routine and very complex care needs expertly!
February 2024
Love Medford Pharmacy! Rich & the staff are always kind & professional whether it be in the store or on the phone. It’s clear that they care about their customers & go out of their way to make you feel that way. I wouldNever go back to a chain pharmacy after always having such a positive experience with them.
