Unfortunately, the quality of the customer service has really gone down over the last few years. Associates are nice, but managers are rude and unhelpful. There are plenty of other gift shops to check out in Medford where you can actually have a pleasant experience, so my recommendation is to pass on this store.
August 2023
I really like this shop. Nice selection of everything for gift giving. Always a friendly staff member to help.
May 2023
I was very disappointed after going to 3 hallmark stores and NOT finding one Anniversary card for daughter and husband.