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January 2024 by Coffee Man
Josh and JT were my sales team For a used Subaru Outback and I cannot be more pleased. From my initial call to purchasing the vehicle everything was zero pressure and comfortable. I don’t buy cars often and wasn’t sure what to expect, but the experience was great and there wasn’t any pressure. I’m very happy with the level of service, attention to detail, and value that I received at Medford Ford!
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January 2024 by paulras01
One of the easiest and quickest car purchase we've ever done. From test drive to driving away with a new Mustang was only about an hour. John was super helpful and very accommodating with getting the down payment made and walking through the Ford app. Great experience!
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January 2024 by Shannon Dougherty
thank you Medford Ford, I love my new Bronco! John Scisly made my purchase easy and stress free. Quickest car buying experience, we talked terms I went to lunch, came back and everything was all set. I was able to drive my car right off the lot
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January 2024 by JJ
I can't speak highly enough of the staff at Medford, their customer service is excellent. They have a real passion for what they do, they streamlined the buying process and didn't try to sell me on anything, they made buying a car in this day and age easy and worth it. James and John are phenomenal would recommend their services to anyone looking for a Ford vehicle!
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January 2024 by Mike Sharp
Great experience buying my new ford. JT and John were helpful, answered my questions, and didn't waste my time. Sale was quick and painless, and even got my tags in within 2 days! Last car I purchased elsewhere was pushing the limit of the temp tags and Medford Ford completely eliminated this added stress. Couldn't be happier, would recommend.
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December 2023 by Jo-Ellen S.
The service we received from Medford was excellent. The way the salesman John Scisly was attentive and answered all of our questions even when we were looking at the vehicle in the lot was awesome. The finance person, Dana came in on her day off just to complete the transaction because we live about an hour+ away. They went above and beyond to help me secure the best financing possible and the general manager John Trout (JT) called me to confirm that the finance manger approved a better rate and payment. The entire staff we encountered were attentive and made sure we comfortable while waiting to complete the purchase. We could not have asked for a better experience than what we receive from them.
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December 2023 by Bradley MacDonald
I had a great experience buying from Medford Ford. I’ve owned fords all of my life but this is my first new vehicle purchase and John and JT made the process a breeze. Very happy customer.
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November 2023 by Shane Moran
I highly recommend medford ford. On a day where I went to 8 different dealers medford ford was my last stop. JT was very honest and made the whole process a breeze. Great prices and customer service. Don’t waste your time going anywhere else.2021 Ford Explorer ST
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November 2023 by Stacy Bartoszek
Everyone at Medford Ford made my car buying experience smooth and stress-free. John was a helpful and friendly salesman, J.T. made the financing process simple and understandable. I was out of the car dealership, with a brand new car in less than 2 hours!
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November 2023 by Jim Waterman
Had a great experience buying a quality used 2016 Ford Expedition. The pricing was appropriate given the current market and competitive. The salesman Greg is an all around great guy and was great company throughout the process. Everything was quick, easy, and transparent. Celebrated after with brunch at the Kettle and Grill down the road. A week later had the tags, registration and title all wrapped up into a bow. Look forward to many years of EcoBOOSTING!
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October 2023 by William Sadowniczak
I had a great experience buying my first new vehicle with these guys. Greg and his team guided me through the buying process and financing and made everything effortless and even provided great conversation as we waited on the banks. The whole process felt very comfortable and ill be back for my next vehicle. Thanks again!2023 F250 Crew Cab 7.3 8ft Black w/Black Appearance Package
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September 2023 by Elle
Traded in my Jeep for a Ford Bronco and couldn’t be happier! From my first inquiry online with Marie to the top notch sales service with JT and assistance from John, I felt like I was in good hands at Medford Ford. I am officially now a Ford customer and have already referred two friends to Medford Ford and JT and his whole team for their next vehicles!
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September 2023 by Helene
My grandmother purchased a used vehicle from Medford Ford about 6 weeks ago. It has been in the shop most of these 6 weeks. The week she purchased it the vehicle started having issues, the power steering and brakes would lock up. She called Medford, brought the vehicle in and they said nothing is wrong. She took the vehicle back, the issue has happened multiple times since. It happened once closer to another local reputable dealer, they scanned and diagnosed the vehicle but told her she should take it back to Medford because it was just purchased. She took the vehicle back to Medford, they have had the vehicle for over a week again at this point, they are refusing to repair the vehicle based off of the diagnoses from the other Ford dealer, they refuse to answer or return her phone calls, the one time they did answer they don't allow her to speak to the manager and only say nothing is wrong with the vehicle...clearly something is. She reached out to the sales department for them to purchase the vehicle back now that she does not feel safe driving the vehicle and the offered her half or what she purchased it for six weeks ago. This women is 70 years old, has purchased and serviced multiple vehicles at this location throughout the years, and they don't have a care in the world for her or her safety. They don't stand behind their vehicles. Do better Medford Ford.
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September 2023 by Sarah Clark
I got the car of my dreams from Medford ford!! John made the process so quick and easy! Everyone here has been super helpful. They take care of you with any questions you have!!
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September 2023 by Kelly Lindh
Everything about this dealership is top notch! Thank you to Kathy, JT and the entire staff for making our 4th Ford purchase in 4 years absolutely flawless. JT is efficient, knowledgable, and provides exceptional service. If you want to support a local business and feel like family vs. "just a sales #" THIS IS THE PLACE TO BUY YOUR NEXT NEW OR USED VEHICLE. We have returned to Medford Ford 4 times in 4 years because of the quality of the Ford products, the Medford Ford team, and professional courtesy. I will be remiss not to mention the outstanding service we have had from Gus and the service department too!