Quest Diagnostics offers a range of medical testing services, including COVID-19 antibody testing, drug screenings, and routine lab tests. Their Medford location features a professional and attentive staff who provide excellent customer service. Reviewers praise the phlebotomists for their friendliness, efficiency, and ability to handle even complex test requests. One customer was particularly impressed with the representative Janice, who was described as a true professional - taking the time to assess the doctor's orders, contact them if needed, and ensure the tests were properly covered by insurance. Another reviewer had a great experience at the Medford location, noting the technician even called the doctor to correct the test codes. Patients appreciate the timeliness of appointments and the staff's dedication to providing quality care, even when the customer arrives close to closing time. Overall, Quest Diagnostics in Medford is highly recommended for its reliable services, knowledgeable staff, and commitment to patient satisfaction. Customers consistently report positive experiences and a high level of professionalism at this location.
Had great difficulty making an appointment online when I used my iPad. Does Quest SW work with iPad’s OS?
July 2024
I love going to this Quest. The phlebotomist that drew my blood did a great job and she was extremely pleasant and welcoming. A quality you don’t find at other Quest locations!
May 2024
The people that work there are very nice and friendly.????
