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February 2023 by Michael Butler
Ed does a great job and is as honest as they come. Hard to come by these daysServices: Vehicle Inspection
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August 2022 by Leann DeTulio
I'm giving this 3 stars because of the price. The work is 5 stars - if you don't care about what you pay for auto work then stop reading and go here. He does good work and is a decent guy. If you do care about money and it doesn't come out of your behind, well... I found this shop while looking for quotes to replace a VTC actuator in my engine. He quoted me $1000 which I felt is a very fair price for this - the dealer wanted double (but I don't ever do work at the dealer because they're a ripoff). I was having trouble finding anyone who even wanted to do the work but IDK why, I didn't have any problems, it was just a known issue that would have been covered under warranty if I'd have caught it some 90k miles earlier. Anyway. That was fine, got a decent price on that. BUT then I had an issue where my rear caliper was leaking brake fluid. Caliper needed to be replaced and he said I needed to do the pads too. Ok, whatever. So, one caliper, set of pads. Total: 630$. Insane? YEAH DEFINITELY. I was charged $200 for the caliper. I've done my own brakes several times and my calipers are always seized. It's a known issue with my model year. So, I know what they cost. Once I return the core it's usually about $150. That's without a shop discount since I'm just a regular person. So, I was charged over retail from a shop that obviously gets a discount. I was charged about $90 for the pads. I pay, for ceramic pads, about $60. Again, charged OVER retail price. The labor was another $300 which was for maybe 2, 2 and a half hours? It takes me 2.5 hours and I'm not a mechanic, I don't do it every day, I don't have a lift or power tools. I was SO annoyed this day, I felt I overpaid so terribly. So yeah. Idk. Call and get a price first. The work is great but if you don't have any amount of money to just throw at your car problems, you probably should find a cheaper shop. Being charged over retail price for parts by a shop that gets a discount is just unreasonable.
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January 2022 by Tammy Larrondo
What I like most about Ed/Phoenix is I can trust him to not take advantage. Genuine honest mechanics are hard to come by ☹️As long as I own my Yaris I will be visiting this location in Metuchen for all my automotive needsServices: Engine repair
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September 2021 by Alex Balish
I can’t say enough good things about Ed at Phoenix Auto. He is very knowable and fair. As a new customer he seemed to car about making it right as quickly as possible. As a new resident we intend to keep going back for a long time.
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July 2021 by John Anello
Took my 2015 GMC VAN to Ed he found the battery drain that the original remote start installer and dealer could not find. Had to by a new piece of equipment to figure out the problem. Very reasonable.Then I took my wife's 2004 forester for a muffler. Did not want to put a new complete exhaust system on a 17 year old car. Ed told he would try to save the exhaust pipes and just replace the muffler and he did. Very reasonable again.Great service and price.Services: Electrical
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November 2020 by Jake Weiner
Honest great prices all around great service
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May 2020 by Ana Virginia Rincon
Ed went out of way to help me with my car. Very impressed for the service he provided
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March 2020 by Stuart Shlossman
Ed is very responsive and cares about his customers. He is a local guy and cares about his community. I have never had a bad experience going to Ed.
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February 2020 by Danny Hom
Ed offers great service and explains everything in simple terms.
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June 2019 by Amanda Bolvito
We own a local business in town and have used various other local shops that have been untrustworthy. We decided to try out Phoenix and Ed was absolutely fantastic! He took care of our two trucks quickly and thoroughly. We are happy to find someone who not only owns local, but lives local—his integrity is what will keep us for the long haul as we grow (and bring him more and more trucks!)
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April 2019 by Hongwan L.
No nonsense, very professional; Ed found the problem with my car and fixed it, then applied an online discount that I didn't even know existed.
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February 2019 by Joe Madden
Been going too Ed for almost 2 years. Very nice guy and his prices are very reasonable. Best auto work place in town. Highly recommend!
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February 2019 by Joe Madden
Been going too ed for 2 years won't bring my car to anyone else. Prices are very reasonable. Very Honest and Nice guy!!! Highly recommend
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January 2019 by Marianne O'Connell
Ed is very fair and honest
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December 2018 by Holly Breasher
Ed worked on my cars for years. I would gladly go there if I lived closer. Next time I'm in NJ I will definitely come by.
