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January 2024 by Carmela Iskandar
My family and I have been servicing our cars for years at Mavis in Metuchen and we have always been very pleased with their service. Mark has been extremely helpful and knowledgeable with answering all our questions, I highly recommend bringing your car for any type of service
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January 2024 by Emma P.
John and Mark both offered great service and were super communicative through the whole process of getting one of my wheels and battery replaced. Even when unexpected issues came up, they were super responsive and helpful and I came away from my experience feeling like my car was well looked after. Thanks guys!
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January 2024 by Michael Bronson
The tow truck driver recommended them to me and it was a great experience! Very friendly and professional staff. Good and fair prices and very clean area. Definitely would recommend them again. They'll take care of you.
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January 2024 by Kevin Watkinson
Had a tire replaced and one day later there was a hole in it. No one said anything about a warranty at sale and because I didn't have one I have to get a patch job. Shady af cheap overpriced tires. The tire I had on would have been better.
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December 2023 by Brian
Thank you to the crew at Mavis! for the quick service, first trip was a bump on the road however was able to come back and get my tire flat fixed promptly. I felt welcomed to come back and that’s how customer service should be done.
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December 2023 by Bill Gnahz
I got my tire installed at Costco, and came here to do tire alignment this morning, not only I got the best service, surprisingly I was charged only $25 (supposed to be $99.99) as the gentleman (forgot to ask his name, will go back ask next time) told me my tire alignment were fine so he will not charge full fee, but only $25 service fee. On the way home I realized I should at least give back half of the saving as holiday gift.
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November 2023 by Person People
Went for a front brake repair, but the technician didn’t test drive the vehicle prior to repair, and the vehicle ended-up with a rear brake replacement, and $600 higher bill than expected. Got a call stating that the front brakes looked good, but the rear brakes were in need of replacement. I was surprised, but agreed to have the work performed. Later that day, I got a call stating apologies and that the technician “drove the car onto the lift without driving it” (before the first call about the rear brakes), and that when the “technician took it out on the highway he noticed the vehicle pulling and vibrating”, and that I needed front brakes. As a result, I spent over $600 more for repairs than originally expected (for rear brakes), when the front brakes were a concern and needed repair. They were making noise on left turns and causing a steering wheel vibration. The rear brakes were not a concern while driving. Topping off my wonderful experience - when I arrived to pay for and pick up my vehicle Wayne jokingly stated “there’s a 75% surcharge for you”, and then turned to Mark and said “I’m going to get punched in the nose one day” - well that almost happened. It was not a joking matter that a $300-400 repair ended-up costing $998 and change. My fist was clenched and about to make his wish come true, but I didn’t want to spend Thanksgiving in prison (security cameras were rolling). The next customer might not be as judicious.
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October 2023 by Joe Mechetti
Mavis Metuchen is the best place to bring your car whether it’s foreign or domestic. John and Mark provide excellent customer service at a fair and honest diagnosis. Check them out if you already have not!
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October 2023 by Oscar Renta
Went to Mavis to get 2 of my tires replaced. The service was great friendly & knowledgeable employees. Definitely recommend I like my new tires.
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October 2023 by Andres Salazar
Had a great experience here the guys worked on my car and were very professional .I WILL BE COMING BACK
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September 2023 by Alex T
I had a fantastic experience at Mavis in Metuchen, NJ. The front desk staff was friendly and efficient and helpful definitely deserves a raise, and the service was quick. They went above and beyond to address my car's needs, and I left feeling confident in their work. I highly recommend Mavis in Metuchen for all your automotive needs!
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September 2023 by Dipen Patel
I recommended going to Mavis in a south Plainfield or Goodyear. The metuchen location is filled with rude employees who like to get aggressive when you inquire about your vehicle via phone. The employee claimed I called 20 times and when I told him I only called twice (a day after my car was suppose to be originally completed), he approached me in a threatening manner stating that I bothered his techs and it’s too hot in the garage for them to work. When I came to the store.. I simply asked for my tire caps back. I didn’t mention anything about the store taking forever to complete my service. The tech waited at the front until I left, attempting to provoke me by yelling false information. I didn’t feel safe to come back to the location to retorque my wheels.
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August 2023 by Brian V
We were on our way to the shore when my low tire pressure light came on. I got off the Parkway, made it to Mavis, explained what happened and they took the car in immediately. Wayne and Mark were awesome, they were able to repair the tire, get us back on the road and we made it to the shore for the day! If I had to get a flat that day, I'm glad it happened near Mavis in Metuchen! Unbelievable service, Thank you!!
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July 2023 by Max Slavin
Absolutely fantastic service. Wayne is the best. Took my car same day and made time even though they were swamped. This place really cares to do right by the customer, and is fantastic. Highly reccomend
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July 2023 by Jason Good
John and the crew are amazing! Always professional, always courteous and always inviting. My best local tire shop.
