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December 2023 by Theresa White
Very attentive and fair pricing
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December 2023 by Kathleen H
Tony Stoms has proven himself to be negligent, deceptive, and fraudulent; here's why: I brought my car to Stoms Automotive on Feb 6, 2023, due to my car stalling. He never fixed the initial issue. He broke and removed parts that were previously working. Then he told me the car was ready, he charged $1,452, all the while knowing my car was not fixed and actually worse off that when I brought it to him.Details: After Stoms initially inspected my car on Feb 6th, he said the car needed a tune-up. He also said the car needed a bearing on one rear tire; and eventually, I would need the other rear bearing done later down the road. I decided to have both rear bearings done.On Feb 7th, Stoms called and said the car was ready for pickup. The bill was $1452.30 for the tune-up and rear bearings. I paid. When I attempted to start the car, the car would not start. I went back in and told Stoms the car wouldn't start. Stoms then jump the battery. Then, when when I pulled away, I heard a loud rattling noise under the car. I immediately took the car back to Stoms. He said he would have to put it up on the lift and see what's going on. The next day, he told me the car was ready (again). I asked Stoms what the rattling noise was, but he would not tell me what it was, only that he fixed it. When I was driving the car out of the shop, I noticed the emergency brake flopping up and down. I then called Stoms and asked what happened to the emergency brake? He said to bring the car back and we will look at it. At this point, I no longer trusted that the car would be repaired correctly. On Feb 8th, I brought the car to another mechanic. The mechanic informed me that the rear bearing was not done correctly (bolt not attached), and all the parts for my emergency brake were gone. After getting this information, I called Stoms and asked what happened to the emergency brake and the bearing? Stoms said "we were overwhelmed, had a bad day and we broke it (all the parts for my emergency brake were thrown away), give me the new mechanic's bill and I will pay for it." Stoms also stated that I don't really need an emergency brake. I recorded this call. The new mechanic ordered the replacement parts. When the parts arrived, he replaced my emergency brake and the bearing. Stoms not only failed to fix the issues with the car, but he caused more problems. Stoms was never going to tell me he removed parts from my car. It was only when I discovered the issue that he admitted his negligence. I depend on my car for my livelihood, and I also depend on my emergency brake to work on my steep driveway. Reliability and safety are all I am looking for with my car. Likewise, the original issue of stalling was not resolved at Stoms, and I ended up taking my car to Honest Auto, who fixed the stalling issue for $232. I called Stoms several times, leaving voicemails regarding his promise to reimburse me for the additional charges that were incurred by the second mechanic. Stoms never returned my calls. I then emailed and mailed him the invoice showing the work was completed, that I paid the invoice in full, and requested reimbursement. Stoms did not reply to the request. Additionally, I indicated that if I did not receive the reimbursement, I would go to the next step of small claims court and additionally request to be reimbursed for his initial bill and my lost wages at work as well. I started this process back in March. Stoms did not show up for the court date, and I won the judgment by default. I took the next steps in the legal process to request information. However, Stoms did not reply to the legal request. Is this the first time I brought my car to Stoms? No, I brought my car to Stoms several times in the past. Stoms replaced my brakes, no problem. Stoms replaced one of my headlight bulbs,no problem. Stoms did an oil change on my car, no problem. I am not sure why I was treated differently this time. In the past, I believed Stoms was a trustworthy mechanic. He was my 'go-to' mechanic. Not anymore.The only honorable thing Ton
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November 2023 by Kathy O.
Tony Stoms has proven himself to be negligent, deceptive, and fraudulent; here's why:Summary:I brought my car to Stoms Automotive on February 6th, 2023, due to my car stalling. He never fixed the initial issue. He broke and removed parts that were previously working. Then he told me the car was ready, he charged $1,452, all the while knowing my car was not fixed and actually worse off that when I brought it to him. Details:After Stoms initially inspected my car on Feb 6th, he said the car needed a tune-up. He also said the car needed a bearing on one rear tire; and eventually, I would need the other rear bearing done later down the road. I decided to have both rear bearings done. On February 7th, Stoms called and said the car was ready for pickup. The bill was $1452.30 for the tune-up and rear bearings. I paid. When I attempted to start the car, the car would not start. I went back in and told Stoms the car wouldn't start. Stoms then jump the battery. Then, when when I pulled away, I heard a loud rattling noise under the car. I immediately took the car back to Stoms. He said he would have to put it up on the lift and see what's going on. The next day, he told me the car was ready (again). I asked Stoms what the rattling noise was, but he would not tell me what it was, only that he fixed it. When I was driving the car out of the shop, I noticed the emergency brake flopping up and down. I then called Stoms and asked what happened to the emergency brake? He said to bring the car back and we will look at it. At this point, I no longer trusted that the car would be repaired correctly. On February 8th, I brought the car to another mechanic. The mechanic informed me that the rear bearing was not done correctly (bolt not attached), and all the parts for my emergency brake were gone. After getting this information, I called Stoms and asked what happened to the emergency brake and the bearing? Stoms said "we were overwhelmed, had a bad day and we broke it (all the parts for my emergency brake were thrown away), give me the new mechanic's bill and I will pay for it." Stoms also stated that I don't really need an emergency brake. I recorded this call. The new mechanic ordered the replacement parts. When the parts arrived, he replaced my emergency brake and the bearing. Stoms not only failed to fix the issues with the car, but he caused more problems. Stoms was never going to tell me he removed parts from my car. It was only when I discovered the issue that he admitted his negligence. I depend on my car for my livelihood, and I also depend on my emergency brake to work on my steep driveway. Reliability and safety are all I am looking for with my car. Likewise, the original issue of stalling was not resolved at Stoms, and I ended up taking my car to Honest Auto, who fixed the stalling issue for $232. I called Stoms several times, leaving voicemails regarding his promise to reimburse me for the additional charges that were incurred by the second mechanic. Stoms never returned my calls. I then emailed and mailed him the invoice showing the work was completed, that I paid the invoice in full, and requested reimbursement. Stoms did not reply to the request. Additionally, I indicated that if I did not receive the reimbursement, I would go to the next step of small claims court and additionally request to be reimbursed for his initial bill and my lost wages at work as well. I started this process back in March. Stoms did not show up for the court date, and I won the judgment by default. I took the next steps in the legal process to request information. However, Stoms did not reply to the legal request.Is this the first time I brought my car to Stoms? No, I brought my car to Stoms several times in the past. Stoms replaced my brakes, no problem. Stoms replaced one of my headlight bulbs, no problem. Stoms did an oil change on my car, no problem. I am not sure why I was treated differently this time. In the past, I believed Stoms was a trustworthy mechanic. He was my 'go-to' mechanic. Not anymore. At
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October 2023 by Tyler Pang
Top notch. Tony does all the little stuff right.
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June 2023 by Austin Powers
Great small town family run shop. Owner is extremely helpful and took the time to break down exactly what was wrong with my car and even show me exactly what had failed. Couldn’t be happier to have finally found a place I can trust.Service: Auto brake repair
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March 2023 by George Kelly. #GKSAYS
This is a good place if you're in the area to get your car or truck repaired.. The owner Tony is a great guy and an inspiration to the youth in his town..
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February 2023 by Denise B.
Took my car to this THIEF back.in November due to a transmission leak.. He had car 9 weeks!! I have car shield.. Back and Forth with him i contacting them.. He never answers buisness line or returns calls.. Have to go down there only for him to act like he is IMPORTANT!!which is a joke.. He sent in FRAUDULENT DOCUMENTS TO CARSHIELD. on Dec 14 stating my car was fixed..Got paid 5300!! I didnt recieve.my car till Dec 30.. Only to have check engine light still on and OIL all over my driveway!! Car was UNDRIVAEABLE even after 9 weeks sitting there... Car was brought back due to warrenty agreement!! WHICH HE DID NOT HONER!! SAID he didnt like the way i talked to him and this was a new issue AND HE REFUSES TO FIX MY CAR.. AFTER RECIEVING 5300!! TOOK IT TO A REAL MECHANIC!!! Tony NEVER PUT IN ANOTHER TRANSMISSION WHAT HE WAS PAID TO DO!! Left original trans in car... though he charged car shield for another trans!!! Trans line was leaking also engine!! He is a pieace of garbage and a Horrible buisness person.. this was definately NOT THE FIRST TIME He has done things like this!! This LIAR did this many times before!!! New Mechanic laughed at how this guy rigged my car up!! And didnt expect me to know!? What he did? But we all know criminals are not smart.... My mission is to warn EVERYONE!! And have him shut down for good.
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January 2023 by Carl Harmsen
Friendly and knowledgeable staff. Fair prices and quality work. Best shop in the area every customer in the place raves about Tony and his guys.
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January 2023 by Shawn Blaize
I took my car to Stoms on Friday May 27th 2022 to get my brakes and side view mirrors fixed. The brakes were fixed the same day but they needed to order the piece for my side view mirrors. They told me to come the following Saturday and they can fix it for me. The following Friday comes and I call to make sure they have the piece, they didn't. They said they will call me when they receive it. On June 6th the brakes on my car started to squeak. I called and no one answered. I left a voicemail for someone to call me back. No one called backed. I have been calling damn near every week since June 6th and no one has answered the phone or called me back and I left multiple voicemails. On July 23rd I popped up at Stoms and they told me they were to busy to help me and to come back the following Saturday. On July 30th I drop my car off at 8 am to get my brakes checked and side view mirrors fixed. They said they will call me when they are done. AT 1:30 I didn't receive a call so I go back to the shop. They told me the brakes are done but they didn't fix my side view mirrors, they have the wrong piece. THEY ORDERED THE PIECE IN MAY AND DIDN'T KNOW IT WAS THE WRONG PIECE!!!! I have a nissan altima, they ordered a piece for a sentra. Needless to say my side views mirrors are still not fixed and I doubt they will call me to let me know when the piece comes in. I WILL NEVER recommend this place to anyone looking for an auto repair shopService: Auto brake repair
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January 2023 by Ron Staniszewski
Tony Stom is a stand up business man. He's an honest mechanic. I'd recommend him based on my initial experience with him.Update: my 2nd visit to Stom's and it was as good as the 1st.
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January 2023 by jason lomelino
I went there with my car and I had to replace a part on the car. And the part and installation was too over priced and before I hung up the phone. I heard something come out of his mouth that made me very angry and will never ever go back there and now I’m letting everyone to know this place is the worst place to go to. Just letting everyone know he will talk bad about you if you don’t service with him. I will report this company to better business bureau so this guy will never treat anyone like this ever again.Service: Engine repair
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January 2023 by Danny Langon
After a long search, I finally found my #1 trusted mechanic. You can't let your fingers do the walking in the phone book to try and find a good mechanic, someone you can trust. Tony just finished a lot of much need work on my 02 Lesabre. Bring your car to Tony!Services: Air & cabin filter replacement
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January 2023 by Alexander McKay (Alex)
Shady!! Absolutely shady. STAY AWAY FROM THIS PLACE. I'd rather spend more money and take my car to a place where they are nice, respectful and most importantly, doesn't sneak in a part twice on my bill. Owner doesn't communicate. Never returned my calls, or my texts. Didnt tell me the car was done. And left my window open all night. STAY AWAY!!
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January 2023 by Paigey B
Thank goodness for Tony and team!!! I was headed to work and noticed my tire pressure was super low. I called Stoms and they fixed my tire in a jiffy!!! Family owned and top notch service!!Service: Tires
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January 2022 by Gori Carfora
Ok let me tell you about this place, I met Tony a few years back in passing but soon realized he will be my go to guy on every auto need he is a amazing person and a very skilled mechanic and a all around Nice guy and honest as well sometimes to a fault. let me explain I had a 2004 Lexus rx 330 it was fathers car and I received after he passed so there was strong emotional connection with the truck. and he kept it running for the last 5 years and he was the guy that told me it was time to pass it on and it was tough to hear but he did it. when ever I had a question about a new vehicle I would reach out to him and by god he was Honest about his views but a person needs that in todays world so if you looking for a all around honest mechanic give him a chance you will be impressed!Services: Transmission