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February 2024 by Sarah Nutter
Store hours are a lie. On google it says open until 5 on Sunday but the door say they close at 4, but other stores are open until 5 on Sunday so I’m not sure why this one differs?
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January 2024 by enveeroc
I’ve been going to a store closer to my job, but I just walked out of this location and will be coming back here from now on. Brian answered all of my questions, rang me up, and had me out of there quickly.
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December 2023 by Adam Green
Brian, the Manager, and his staff are super helpful. You can call ahead to determine if there is a wait. Authorized retailer location.
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November 2023 by Bob B
All I say is that David is a Rockstar of AT&T Middletown. I had issues with getting upsold on a plan I didn't need which obviously padded the salespersons numbers and was not explained clearly with total amount per month way above what i went in their with on the plan i had. David was extremely diligent and helpful with getting this resolved. He went above and beyond and spent the time needed to get this fixed.
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November 2023 by Lee Ferejohn
Julian is a liar. Do not allow these people to convince you that they will save you money. It is an utter scam. Worst customer service experience I’ve received in quite a while
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July 2023 by Mindy Inglese
I just wanted to say that I had to get a new Iphone, transfer my old Iphone to my son and my Dad wanted to get a new Iphone and Julian was absolutely wonderful, patient, kind, helpful....everything you would want in a sales/tech person :-) Willing to help with all the glitches that came up :-) He was absolutely fantastic and would recommend him to anyone :-)
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July 2023 by Charles Alston
Best customer experience ever. It was very comfortable interaction with this young man. His patience was comparable to a saint.
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July 2023 by Mickey Gilch
Very quick transaction to upgrade phone was in and out less then 20 mins so went back and did same for my wife’s phone great experience and he was very knowledgeable
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June 2023 by Kathleen Tutak
David was especially helpful in helping us through the process. He had the knowledge and expertise to do his job and to help us understand fully. He was patient and kind. Excellent communication skills.
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June 2023 by barbara russo
Brian was very understanding and courteous. I’m not that savvy with technology. Brian was very helpful and patient with me.
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May 2023 by Mira Osadca
I’ve always been an iPhone user and I purchased my newest one from this AT&T location a few months ago. Yesterday I walked in with an urgent account issue that I couldn’t resolve on the phone. Justin saved the day and provided me with top quality customer service and experience. I’m a very happy and grateful customer and couldn’t recommend this store more.
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April 2023 by Sulabh Saxena
Derek was very helpful and patiently help me with purchase of a new device and trade in that took couple of hours due to my phone not be completely charged as well as huge amount of data. He represents the true spirit of putting customer needs 1st does not matter how much ever time it takes! Great employee and great face for AT&T Retail experience. Keep it up.
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March 2023 by Barbara Campbell
Julian was so pleasant and helpful. He was so quick and efficient with my new phone set up. He went over the different phone plans, helping me pick the best one that worked for me. I would definitely go back to the Middletown location.
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March 2023 by starla Kosiorowski
A pleasure to deal with David ate att. He was fast and efficient. Very nice sales reps
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February 2023 by Jed Lynch
I walk in there in a person said he got me a plan for $55. My bill comes in for $105. He put all add-ons I explicitly told him I didn't need and without my consent.
