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November 2023 by ryan cullinane
My BMW M550i was hit with a tire shred that damaged the front end, hood, headlight etc. Compact fixed the vehicle entirely in a very timely manner, to the point you can’t even tell. I can’t thank them enough. I’ve dealt with plenty of bad body shops, they exceeded my expectations.Service: Body & Trim
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November 2023 by Tatum Brown
I brought my car in after it was in an accident. Communication was great through out the process and everyone was nice and helpful. I get my car back (two days early) to find the paint they did doesn’t match the rest of the car. Parts they said they would replace, they didn’t. Parts they said they replaced and actually did, were old broken rusty parts. I assume they took it to the car wash as soon as it was done and the entire side of my car is scratched from front to back. Once complaining on the survey they sent and to my insurance company, i received a call from the shop manager. I wish I was joking when I say this but he literally said to me AND my husband “I just hope you know how badly these reviews hurt our shop”. No compassion for the awful work they did and trying to get away with it. All he was concerned about what how the review was gonna make his shop look. I will not be bringing it back for them to take a look at their awful work since all they are worried about it the reviews and not about the quality of work. Avoid this place if you can. Not worth the hassle.
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September 2023 by Halil Vucic
Went to this place because they where located rite up the road needed some body work on my truck nothing major and they basically told me my truck was to old to work on to be clear this is a 2007 garage kept truck no rust clearly on my truck but she claimed that was there reason for not even looking at truck shame glad to take my business where its appreciated not shoved to the curb and then let me add she also asked if it was out of pocket or insurance claim i get it so they can jack the price anyway they want not such a good look on them I would not recommend this place very shady business I'd stay away from places like this its clearly about the money not honesty they don't even deserve a star
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September 2023 by Al B.
Three years ago a minor accident led me to Compact Auto Body here in Middletown. I was referred by my auto insurance company. The repairs included replacing a damaged plastic side blade on the passenger's side of my 2017 Fiat Abarth. The total repair was flawless and erased all signs of an aggressive side swiping. Recently the same plastic side blade began to separate from the passenger's side, based on the original fantastic repair, I went back to Compact Auto Body in Middletown NJ. After mentioning the previous repair, my car was inspected and I received a fair estimate of the repair costs. I paid a deposit on the replacement side blade part and in less than a week the repair was completed. Over the following weekend I noticed that the forward edge of the side blade had separated from the body. I stopped at Compact Auto Body the following Monday and the problem was assessed. Compact Auto Body guarantees all their work and was committed to reinstalling the side blade. Over the course of the repair, body damage was discovered as the cause of the failed repair. The re-repair corrected the body damage and reinstalled the side blade. I drove my fully repaired Abarth home today. Compact Auto Body of Middletown is seriously committed to quality repairs, fair pricing, and customer service. Compact Auto Body of Middletown works on all types of vehicles, if your vehicle needs body work repairs, give Compact Auto Body of Middletown a call and you won't be disappointed.
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August 2023 by Suchin Gupta
The work performed on our Tesla was very good. The communications initially was not great but they made it up by calling us on a daily basis to give us an update. The manager of this location cares about the customer experience and addresses the issues promptly. Highly recommend!
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April 2023 by Rebecca Lynch
Thank you Ryan at Compact Auto Body. I was on my way to have my daughter’s Volvo inspected when the brake light went out! I bought a new bulb, but had no idea how to change it! I pulled into three other car shops asking for help - each of them said I had to make an appointment and pay for labor. Fair enough, it’s their expertise, but it was my only day off and I had to get to DMV. However, when I pulled into Compact and explained my situation, Ryan came out and changed the bulb for me in 30 seconds and refused to charge me. I feel like you just don’t get that kind of service anymore and appreciate that they were happy to help me. He also explained I wouldn’t have failed inspection due to the bulb, they only check emissions! Oh well - off to DMV I went. Thank you Ryan and Compact Auto Body! So nice to know we have a great shop in town. Hopefully I don’t need to ever use your service, but if I do, I’ll be back - And will certainly recommend you to others!
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January 2023 by A S
Everything was fine and service was good. After I picked up car , wheel alignment was off and they refused to have it looked at citing the report was that it was good upon their final inspection. Disappointing, considering how much money they made from this repairService: Body & Trim
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November 2022 by Dawn Michelle
I just moved to the are and had an accident. I was very lucky to find Compact Auto. The staff was very courteous and helpful throughout the process. They kept me updated by text on the status of my vehicle and it was ready ahead of schedule. Would not hesitate to recommend them. It was a very good experience.
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November 2022 by Rick Heming
Great staff, great work. They kept me informed throughout the repair process, and I couldn’t be happier.Services: Painting
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October 2022 by David Prown
Last month had the unexpected need to use a body shop for a 1st time and reached out to Compact Auto Body across the hwy from my showroom.Didn't know them at all and Anthony greeted me in the showroom and CLEARLY explained and not 1 single thing he said was inaccurate.. I fully expected the process to not go as planned and somehow there would be extra $ required.Anthony took everyone of my phone calls and greeted me by name everytime I walked in. Sure it took longer than planned but what doesn't in this crazy supply line world.Plus Compact has an excellent "texting update" service which was clear and helpful.When the job was done, Anthony handled all my paperwork 100% and answered any remaining questions. Priceless, absolutely PRICELESS to have an elite employee consistently be that front face and voice to customers who very infrequently need to use this type of business.Also Compact did some "extras" that I didn't ask them to do but knowing their customers, just did it. Man what a smile those "little things" brought to my face as they were "big" to me. Thank you sincerelyService: Body & Trim
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October 2022 by Megan Wiessel
Everyone was great to work with and they did a fantastic job with my BMW. There was a small hiccup with the repair, but they were able to fix everything and were great about getting it all done as quickly as possible. I would highly recommend!
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September 2022 by Uday Kandula
A very professional body shop. They are very capable and do an exceptional job. Very highly recommended.
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August 2022 by Maureen Dibiasi
I have used Compact Auto Body twice with my current vehicle and have been very satisfied with the repairs that were required and excellent customer service. Anthony was always honest, respectful and available when I called and patient with me and my questions.Services: Body & Trim
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July 2022 by Geraldine Oliva
Excellent auto body work, very nice staff, completed work on time, updates through process . Highly recommend very good experience with two repairs.Service: Body & Trim
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June 2022 by Larry Presser
Had a great experience with Compact Auto Body after my car was hit by a deer. The staff was friendly, professional and responsive and kept in touch (via text) daily with the progress being made. Would definitely recommend to anyone in need of auto work in the monmouth county area.Services: Body & Trim