CVS Pharmacy® in Middletown is a full-service pharmacy with helpful and experienced staff. The store offers a wide range of services, including prescription management, flu and COVID-19 vaccines, and online tools like refill requests and Rx delivery. Many locations are open 24/7 with drive-thru options, making it convenient for customers. Customers can earn rewards for prescriptions and vaccinations. However, experiences may vary. One customer was disappointed when a pharmacist declined to check for a needed medication, citing they did not have it and not searching the system. This has led to concerns about customer service. On the other hand, another customer praised the courteous and helpful pharmacy manager, who went out of her way to assist. Overall, CVS Pharmacy provides quick, convenient services, but customer experiences with staff can differ.
The pharmacy manager was working. She was very courteous and polite. She had a smile the entire time she was trying to assist me. She went above and beyond to help me locate my prescription coverage information.
February 2023
Everything went well on the side of the pharmacist. They need help with a better notification system when the customer's prescription is ready for pick up. Awesome job June and team!
September 2015
The best people work there at the pharmacy....you couldnt ask for a better group of people
