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December 2023 by Frank Matt
Pharmacy is open 10:00 am-6:00 pm on Saturdays. Their lunch is 1:30-2:00 pm. It's November 18, 2:29 pm and they aren't open. This place is useless.
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July 2023 by Emily Gendelman
Straight up hung up on me after a 10 second conversation.
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May 2022 by Mimi T
Just visited this Middletown’s CVS asking for free masks since my daughter just got COVID positive so I need extra protection for both of us, but the older man cashier insisted giving me 3 following the RULE , I asked for one more for her because I only have cheap quality one which should be tossed away , so this man used a reprimanded tone said :” then ask your sick daughter to come in then I will give her ONE”This is ridiculous and condescending! I’m very humiliated but have no time to complain to manager so I decided to leave reviews about him, today is 4/18/2022 , it happened at 2:45 pm, I don’t understand why a senior citizen like him has no bigger heart? It’s not like I’m conning him for masks? I won’t go back to this CVS , it’s newer but very scary
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December 2021 by David D.
Just called to inquire if the pharmacy has Covid 19 at-home test kits. My exact words were: "Hi. Do you have..." and the woman who answered quipped "Nope" and hung up. I truly didn't even get to say anything about Covid test kits before she cut me off and hung up. Even if they're swamped, take a breath and be polite. I'm amazed.
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June 2020 by Zach Steinert
Just because.
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July 2019 by Victoria R.
You just opened and failed to schedule maintenance of your grass CVS. It's not respectful of the community you are serving. We would appreciate you schedule maintaining your turf. It's in serious need of immediate mowing.
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January 2019 by Marcus Luna
If I could've I would have given them zero stars. On several occasions they left me without my medication......once for several weeks. And to top it off I went into the store arrived at the counter exact at 5:57PM. I realize the pharmacy states 6PM close. That being said I was told the register was closed.
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November 2017 by Deb Rubin
I was on my way down from upstate NY area to babysit for my grand daughter in Middletown, NJ and had a few days worth of meds etc with me since I usually stay for 2-3 days. My car was broken into when we stopped for my husband to go to his dentist appointment in Riverdale, NY. The bag that had all my medications in it was stolen. This CVS is not my regular CVS, however, I am in the CVS computer. Gloria went above and beyond to try to get me an emergency override at MY pharmacy which is Express Scripts so that SHE could fill an emergency script for me for 4 different medications. She was on the phone with them for 45 minutes and on the phone with me back and forth giving me updates on progress. We did file a police report but the file number was not readily available for 24 hrs. This complicated everything. Finally, Gloria was able to get 3 of my scripts for me, paying out of pocket and one did go thru the insurance, One week later I went back into the same CVS (babysitting again) and spoke with June who was able to use the police report file number to get me a refund of the difference from what the insurance would pay and what I paid out of pocket. They were all AMAZING! They did all this for me without even knowing who I was. This is dedication and professionalism to their field. This is a public THANK YOU to Gloria and June and Rachel (who spoke to me on the phone a few times during this ordeal) for helping to keep me healthy during a crisis. Deb Rubin
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September 2015 by Eric Brandenburg
The best people work there at the pharmacy....you couldnt ask for a better group of people