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March 2024 by Jane Sennett
Monica is the best!! I felt so relaxed after my treatment. She is very skilled. I will be returning for another massage. Can’t wait.The staff at the front desk are so friendly and helpful.
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March 2024 by Hector L Santos Jr
This place is AMAZING. They make you feel very welcome and very polite. CeeCee gave the best massage. I recommend this place for everyone ?
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March 2024 by Stephanie Singer Czuszel
Monica delivers expert massages and seamlessly blending skill and genuine care. Her sessions are consistently effective, leaving me both relaxed and revitalized. She is magic!!
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March 2024 by Jennifer Giamboi
Cece is the best. Seriously- I have chronic hip pain and I always feel better after seeing her. She is truly an asset to your company.
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March 2024 by Marah Shiels
The entire experience at Hand and Stone Middletown is enjoyable and relaxing at every point of contact. Monica is by far the best massage therapist I have experienced and have been a client for over a year now. Monica's deep tissue technique is terrific. She is a magician. I highly recommend!
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March 2024 by Mary Fran Brassard
Love Megan’s facials!! She’s wonderful and the spa itself is lovely. Highly recommend.
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March 2024 by Cooper Lewis
I starting going here to address stress/anxiety related issues. Always a pleasant and professional experience, with noticable effects lasting for days.
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February 2024 by Lauren Mass
Always a nice experience, front desk is kind and helpful. Monica is an incredible massage therapist, she completes my self care, healing routine. I have been getting massaged by her for years and could not be happier with each and every appointment. Highly recommend.
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February 2024 by Francesca Pullis
MIA G. Phenomenal massage therapist. She had blown away another other massage I have received in the past. 10/10 Professionalism and Kindness.
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February 2024 by Bill Masi
I’ve been going to H&S Middletown for a few years and I can’t say enough about the service I receive from Monica. She’s amazing. After every massage I walk out feeling like a new person. Thank you Monica!
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January 2024 by Karina Hernandez
Today my husband went here today at 5pm and I am furious. I paid for a full hour massage, especially since he has a really bad back. This was a Christmas present and I paid 120 dollars plus tip.They just massaged his top body and made him pay tip. YOU ROBBED US- I will never come here and I will also tell everyone I know to think again before booking here or any hand and stone.You guys don’t know how to run a business.LET ME ALSO SAY- I bought a Kia telluride that same day and apparently they have a feature where the car gives you a massage. And I would like to saw THE MASSAGE OF THE CAR WASBETTER THEN THE 100 dollar massage my HUSBAND received the day he went. At this point be happy you got those 100 dollars because no more customers will be going to hand and stone.
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January 2024 by Ava
Great affordable price (for first time comers) and easy scheduling, but could definitely use some improvement on structuring their culture. Would still recommend!
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December 2023 by Ashley Ericksen
I have been a member here for years. Not sure if there is new ownership but I’ve had nothing but problems in 2023 here. First I had frozen my membership back in January for maternity leave and every single month I was continually billed even after speaking to someone/filling out the paperwork multiple times. After constantly trying to make appointments I decided to cancel my membership and now again, billing issues. I submitted my request, was told someone would call me. Two days later received a call, filled out my paperwork and even confirmed in person my membership was canceled. Was told Oct was my last billing and again was billed this month. Unacceptable. As far as the response this is not my name on the account and I have since handled the issue after multiple calls
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December 2023 by Amanda Waller
I have been a member here for years. I have been to many estheticians and Megan is by far the best! She is so professional and thorough with what she does. I truly look forward to my monthly appointments with her every month. If you have never had a facial before I highly recommend booking with Megan for your first time. She is amazing in what she does and couldn’t recommend her more!
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November 2023 by Liz Kania
I am a working mom with two young kids who managed somehow to schedule an hour long massage for myself at hand and stone middletown. They called TWO hours before the massage to let me know that it was cancelled because the therapist called in sick. Did not offer a discount on future appointments, did not even offer another appointment. So incredibly disappointing and unprofessional, and a terrible experience. Will not be a customer of theirs moving forward.
