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December 2023 by Lori Titone
Love Jay. He does a beautiful job.
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July 2023 by pat k
Jay has great ideas for style and cuts. He listens and comes up with a great cut! Very clean and friendly.
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May 2023 by Stephen Hemberger
Laura is the best. Better than any barbershop I've been to
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March 2023 by lauren dunn
I am so unbelievably disappointed in this hair salon. My mother and my aunt used to come to Nicole James for quite some time to get their hair cut and colored and i had previously gone there to get my hair colored once by Laura a few years ago. I decided to go back again yesterday because I thought they would do a good job and I went to Laura. I asked for SIMPLE curtain bangs and showed her a picture. She cut the curtain bangs and they looked AWFUL, moreover, nothing like the photo i showed her. I was so upset and I started crying because i knew there was no going back, she cut my hair too short and strait across. She tried to get her boss to fix it. There was no blending to be done and it looks like someone took a pair of scissors and chopped off two pieces infront of my face. The only other option was to cut bangs because she knew she messed up, and i did not want to go for actual bangs! SHE TOLD ME TO STOP CAUSING DRAMA. I couldn’t believe she said that to me, ive always been a nice customer and was trying to be calm but that was so rude. I wasn’t trying to make a scene, but I had every right to cry, I told her this was my hair! I couldn’t walk out like that! But there was nothing she could do to fix it, and now i have to deal with this and wait for it to grow back. I am so upset and will never go back there. The way she reacted to it and not admitting she made a mistake made things even worse and she didn’t even say sorry. I just walked out and cried my way home. I can’t believe this happened. Be careful where you go to get your hair cut, this is not the place, take it from me because this was the worst hair cut i’ve ever had and now i have to live with this for a while until i can get it fixed. I’ll probably be crying for a few weeks now and try to cover it up because one side is uneven and i don’t know what else to do. I’m just so sad and embarrassed. Unbelievably ridiculous service.Service: Haircut
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February 2023 by p k
Jay has great ideas for style and cuts. He listens and comes up with a great cut! Very clean and friendly.
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January 2023 by Christine Kraidman
Great stylist, Easy to get an appointment at a time that suits me with the person I wanted
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November 2022 by Mike Dazio
I highly recommend Josie.She made me look great in spite of surgery on my head
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October 2022 by heather o'leary
Lee is absolutely amazing!!!! Highly recommend. I'm so particular about my hair but she always knows exactly what to do. The girl at the front desk is the friendliest and most welcoming and always greets you so nicely! I absolutely love the atmosphere there. Everybody is just always so happy. i will never go anywhere else!!!! its impossible to be in a bad mood there. Best salonService: Hairstyling
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September 2022 by Bill Scheider
Awesome! Jay is the best. Great atmosphere, very quick, no waiting
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August 2022 by Jennifer P
Great and talented technicians. It's a shame that 9/10 times I call I get the answering machine (during OPEN hours of operation). I hang up with every intention to call back and sometimes get busy and forget. Then the time I *really* needed to book my appointment is unavailable.This lack of convenience often has me going to competitors. I have never experienced such reliance on voicemail as I have at this salon. Actually, can't think of any other salon I've received voicemail during operating hours. They do return phone calls, to be clear, but not immediately.I'm sorry, but for this I've deducted 1 star.
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August 2022 by Viktor S.
Nice and cozy place, flexible hours, my kids love this place. Highly recommend Laura!
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August 2022 by Megan Huston
Had a great experience with Josie, she was very kind to me and gave me a great haircut. I just moved to the area and glad found my go to salon!
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March 2022 by Sue S.
My Middletown local salon closed and I was looking for a new place. I am so glad that I came upon Nicole James. It's a comfortable clean elegant space and the owners are so gracious. Jay did my color and cut and I was very happy with the results. My hair was overprocessed and he gave good advice and helped me grow out the damage with interventions to keep my hair looking decent in the meantime. All's well that ends well.
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February 2022 by Charisse Vitale
Had my Hair cut and dyedwith Laura she did an amazing job. Place is very clean and staff is very friendly Highly Recommend
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February 2022 by Lisa Manley
Always a great experience! Such a friendly warm atmosphere.