U-Haul of Middletown offers great service with a focus on customer satisfaction. Customers appreciate the professionalism and kindness of the staff, particularly Katrell and Benjamin, who provide efficient and helpful assistance. Reservations are handled smoothly, and last-minute needs are met promptly. Brian goes above and beyond, demonstrating exceptional service by fabricating hitch connections on-site. Overall, U-Haul of Middletown is highly recommended for its attentive staff and reliable service.
Good overall experience. The $19.95 teaser rate is deceptive and makes customers feel like fools for not reading the (very fine) print. Lose it.
August 2026
Flawless transaction. Van was clean and customer service was great.
July 2026
Great experience, as always, with this U-Haul location. Congratulations to Joshua's promotion tho we'll miss him. And great choice in having Patrick at this location--Patrick is prompt, professional and friendly and very knowledgeable. Glad to have dealt with him.
