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November 2023 by Katherine Tappan-Verderosa
Overall the pharmacists at this Pharmacy are fantastic always helpful and kind. Tonight, Kyle went above and beyond to help me get my sons prescription.
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October 2023 by Unknown
Great service at the pharmacy. The manager lady at this store is a controlling **** though. She got upset at me about bringing my bicycle in the store, when there is nowhere to securely lock it outside.Come at me that way again, we'll see what happens.
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December 2021 by Christian Forbes Pfaff
I used to like this pharmacy. No longer. They no longer care about their customers. The pharmacist that cared no longer has his picture up on the wall so I'll take that, along with two frustrating visits in a row, as my signs to go elsewhere.
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November 2021 by Todd M.
This place is gross. Filthy, outdated, neglected and garbage all over the exit and parking lot. The floors are dirty bathroom was DISGUSTING!! I'm surprised Walgreens puts their name on this place, and I'm more surprised the board of health hasn't shut it down. This was my first time there.... and definitely my last.
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August 2021 by Karen R.
This location is filthy. Floors look like they are never mopped and carpet at exit of the store has garbage all over and is dirty
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July 2021 by John Marino
Has anyone experienced how bad Walgreens and Walgreens customer service is??? Especially the location in Port Monmouth NJ. Their pharmacy screws up my meds every time! Sometimes they don’t even have them ready as promised and keep making me come back, seems to be a problem every time I use them. This location keeps on blaming Walgreens Corporate for their phone system or the App not properly filling my scripts! Corporate’s customer service is horrible also!! Going to change pharmacies, but are there any better?
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July 2021 by Google user
The pharmacy always says they never recieved a prescriptions, yet they always have it. They never call to tell you its ready and then are very short on the phone. They also take forever when you go to get your prescription for pick up.
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July 2021 by Marissa Garland
The pharmacy always says they never recieved a prescriptions, yet they always have it. They never call to tell you its ready and then are very short on the phone. They also take forever when you go to get your prescription for pick up.
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February 2021 by Karyn L.
I would like to file an official complaint against store# 13717 and more specifically an employee named Jessica who identified herself as the store manager. Today, February 24, 2021, at approximately 1:15 pm, I was in the Port Monmouth Walgreens Store# 13717 which I frequent quite often due to it's proximity of less than half a mile to my home. While browsing in the makeup section I stopped to view the various types of brushes before making a selection. I then proceeded to the pet aisle as I recently became a fur mom and wanted to pick up treats for my puppy. After making my choices I proceeded toward the checkout line. During this time I was also on the phone as I received a work related text message from my assistant that required an immediate response, so I stopped in the middle of the aisle to reply via text. When I approached the register, a gentleman stood before me checking out. While waiting I peeked my head around the electronics aisle to take a look at the Bluetooth speakers - none interested me, so I went back to my place in line. While I was punching in my phone number of my Walgreens rewards card, my head was down when I heard the cashier who was ringing me up say "she was stealing". I looked up after paying and placing my wallet back in my purse. The "store manager" Jessica stood in front of me with stickers on her hand. I assumed that she was offering a coupon for one of the items I purchased. That thought was immediately obliterated as Jessica proceeded to tell me that she saw me on camera switching price tags and stealing. She then went on to tell me that she wanted to look in my purse. I became extremely upset as there was a line of people behind me and I was being accused of theft. I asked Jessica to see the camera and she refused. I then asked her to call the police since I'm not a thief and I would never steal. Again, she refused and sarcastically told me to "have a nice day". As I gathered my belongings, I asked the cashier and Jessica repeatedly for another manager, regional or corporate contact and the only information she provided was a survey on the bottom of my receipt. This experience was not only embarrassing it was quite traumatizing as I have never been accused of stealing. Jessica was extremely unprofessional, quite arrogant in her approach and her accusations were completely false. In this climate of minority individuals being threatened, injured and even killed over misunderstandings and misinformation; I find it incredibly reckless and irresponsible of this employee to accuse me of stealing without any proof. The mere fact that the police were never called, I was not given an opportunity to view the evidence of said theft and I was allowed to leave the store of my own free will, leads me to believe that this was an incident of racial profiling. I am a banking executive with over 20 years in the industry. I am bonded and entrusted with large sums of money on a daily basis. I am a homeowner, parent and respected member of society. Why would I risk my livelihood for BEEF JERKY?!?! Jessica stated that I switched tags for beef jerky. I am extremely offended, traumatized and truly hurt that in a store full of customers, I would be accused of a crime with no proof and subjected to rude, unprofessional behavior for unsubstantiated claims. I will never set foot in this store again, as there is a Rite Aid in the same proximity. I returned to the store within minutes to return everything that I had purchased since I refuse to spend my hard-earned money in a place that would embarrass me and falsely accuse me of theft. I believe that sensitivity training, as well as loss prevention training should be mandatory and immediate. I would hate for a family member or friend of mine to be subjected to racial profiling and end up being treated the way I was. Thank you for your time and attention to this matter, I look forward to a reply from you
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April 2020 by Sarah Ronan
this location is so clean and the pharmacy is great all the pharmacy employees r always so nice and helpful. the store is a tad overpriced but i’m still a fan
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April 2020 by K R.
Store is closed for covid deep cleaning. I placed a prescription order not knowing that. I wanted a status update on my delivery and I called the store got a recording "store is temporarily closed" that was it. Called another nearby store they didn't even know. I called their customer service line and the man who answered was bothered to try to help me. Finally I called the Walgreens in Belford on Leonardville Rd and they were so nice and helpful. Will not use the port Monmouth Walgreens anymore. It was generally poorly run, a lot of mistakes and now this. I wish everyone would just wear a mask in town!! Cmon everyone!
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March 2020 by Jayna Trinidad
What an experience I just had in Port Monmouth Walgreens! I was online to pay the cashier right before she helped me took a dirty tissue from her pocket and wiped her nose right in front of me!! I kindly asked if she could sanitize her hands. She got so mad she yells “are you serious” I said I’m 100 percent serious. She grabbed her sanitizer aggressively and puts it in her hands and says you happy now. I was flabbergasted. I said to her you should learn good hygiene. I am not concerned just for the corona virus it’s just plain unsanitary. They are a pharmacy and have no idea what being clean is. I called the manager and she offered me a coupon. LOL. I SAID KEEP YOUR COUPON HAVE A MEETING ABOUT BEING CLEAN,TAKING EXTRA PRECAUTIONS, AND LEARN SOME CUSTOMER SERVICE!! To say I’m disgusted is an understatement. Will never go back in there.
