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March 2024 by Lara Erdogan
Phenomenal service and grooming, they were very gentle with her and my dog came out very happy. On a side note, she smells wonderful!Edit: It is now March of 2024 and my dog has been coming back fairly sad and upset. I’m not sure why. I don’t think I’ll be coming back again.
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March 2024 by John Spenillo
Always exceptional service. Grooming right in your driveway helps because my pup always hated car thinks he is going to vet. Could not be happier always so good looking and smells fantastic! Will always recommend Groomington, especially for convenience.
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December 2023 by Martin Petersen
Our dogs coats felt luxuriously soft and looked like they were ready for their Xmas photo close-ups, thank you for such a great job.
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November 2023 by Sarah K.
I have been coming to Groomington Coat Factory for years now. My long haired dachshund, Gracie and my cat, Lita absolutely love being pampered there! The owner, Cait and all her staff are so sweet and knowledgeable and will go above and beyond for their clients. I love knowing that not only are my pets cared for with complete compassion and love but that I can trust them being left there. Cait has personally helped me out a bunch of times by offering information about things that I can do to help my pets better. Also...their retail and bakery section is to die for! They have a client for life!
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November 2023 by Lily B.
My dog came out of Groomington a very different dog, uneven cut, razor cuts all over her skin. This was her first and last visit. My mini poodle worked as therapy dog for her whole life in a medical office and yet this owner said my dog was aggressive and was muzzled and got the worst treatment ever. Furthermore, I was charged $130 for my 9 lb dog. This included an extra charge for her "aggressive behavior". The owner phoned me and was condescending. In every negative review this owner says the dog was aggressive! Look at the Lily B before and after photos above of my dog ...you decide...
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September 2023 by Victoria V.
This is the only place my family and I will take our dog. Our dog is a rescue and is always so nervous when he walks in. He is so taken care of there, and everyone who works there is communicative, especially when it comes to any changes in our dog's behavior while getting groomed. I really think the low volume style of the salon helps in this. We've tried the mobile unit and in-salon grooming and both were great - we just settled on in salon because it's easier to get our dog through the door!
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July 2023 by Mark T.
They took time with my boy Roscoe as it was his first time there. I told him he was afraid of the hairdryer so she put it on low and slow to accommodate him. They care very much about your pets well-being.
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July 2023 by tamara zeineh
I wouldn’t suggest this place for cats. Their service isn’t that great and they aren’t very accommodating nor flexible. They have one Sunday each month for cats and they don’t really take much cats on that day and fill up the appointments for dogs which I don’t understand given that there’s one day per month for cats. They’re not very friendly and told me that they can no longer take my cat because she has a temper. I’ve never received any negative comments about my cat and she had two personal groomers from their homes and one location in Clifton and they all loved her.
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June 2023 by Tara Rogic
I've been to Groomington for the past 4 years and always liked their work. However, I brought my cat in for a lion cut this weekend and the cut was just not up to the standards I am used to. The shaved areas are not smooth and uneven in many spots. Her face was also not cut round as I had asked for. Groomer was very nice and did fix some of the uneveness when I asked, but overall my cat just doesn't look as good as she has in years past.
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May 2023 by Karen Inglese
Took my cat Fez for the first time . Waited 2 months for an appt because they only do cats once a month.It was definetly worth the wait. Very friendly and professional Fez looked great after his brush out and knots taken off. (He is very fuzzy) he also didn't seem nervous having been there.I'll definitely use them again
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April 2023 by Autumn Blankenbush
We have been taking our pups to Groomington for years, and I can confidently say that they are the best in the business! The level of service and care provided to our dogs have been top notch! All staff in incredibly friendly, and who can beat not leaving the house!Cait and her staff are friendly, knowledgeable, and genuinely care about the pups they groom. They pay very close attention to detail, as Forest’s cut is pristine every time. They get to know each dog’s personality, and they are always in communication with us.Each time Groomington comes by, Forest always comes out looking spiffy and smelling amazing! They go above and beyond each time to make sure Forest looks his best.Overall, we couldn’t be happier with Groomington and would recommend them to anyone looking for a top-tier and convenient service.
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April 2023 by Cheryl W
Their mobile grooming is excellent! I highly recommend Daisy. At first I had reservations about not being able to see my dog Roxy, or check in on her. But when Daisy brought her back into my house, my dog ran right back to her, wagging her tail. My dog looks beautiful and was very happy. I think their prices are very fair and we will be using Daisy on a regular basis. I know she pampered my baby and I love the way she looks!
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March 2023 by Kenya Smith
Cait and her team have always been nothing but professional and loving with our 3 golden retrievers. The shop is clean and the staff are always friendly and happy to see our pups! We have one dog who especially dislikes baths but he always comes home happy and smelling amazing! They have been extra careful with our 13 year old retriever who has arthritis and do everything they can to make the grooming experience pleasant and pain free for him. Cannot recommend them enough!
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March 2023 by Keke McClendon
Informed me that my 9lb Maltese was aggressive. He is 6 years old & never had this type of problem with a groomer. The groomer claimed she couldn’t do the job properly however charged $85. My dogs hair was matted and it was no way she bathed him. What I don’t understand is if you had a problem this is mobile grooming. Simply return our pet I’m home. Additionally the groomer had her dogs in the vans front. Actually her dogs were barking and loud. I could hear them on my zoom call. Maybe for this reason my dog had a terrible experience with her loud dogs barking in the mobile van’s front. Simply no excuse not to knock on my door and return my pup. I never received a video in response to your response. Yes there was dogs barking. There was two dogs in the front of your mobile vehicle. My husband heard them barking as well and came to the window. It interrupted his business call. I never used the word naughty neither. Simply if you have a problem with someone’s dog for mobile just return their pet! Your are literally right outside their door step. Why charge me $85.00 if your can’t do the job. My dogs hair was matted and he didn’t smell fresh! My pet was very unhappy and has no problems at NY puppy club in Fort Lee. We only tried a new service since moving!
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February 2023 by Joseph Muscarella
Love and use their mobile services for my puppy. Dana is a rockstar!
