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February 2024 by Brian DeWitt
We had a sales person or should I say customer specialist John. He was so professional, friendly, helpful and patient with all of our questions. Every customer experience should be that good. Thank you John!!
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December 2023 by Beverly Hunter
Out of stock of iPhones. Rep was very helpful. He tried his best to locate an iPhone plus for me before Xmas. Thankyou so much for going above and beyond for me.Unfortunately I still need a blue iPhone plus.
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November 2023 by Robert Volovets
John was incredible. He was so knowledgable and not only did he help us with our purchase, he helped keep our kids calm but turning on their favorite show. He was truly special and I would go back just to chat with him. Such great service! He knew what he was doing, gave us great information but didn’t oversell us. It made me want to do more business with ATT. Thank you John!
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November 2023 by Argyle Nelson
I added a phone line here and the service was impressive. Zach took care of everything…best experience I’ve had with phone or tech services.
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September 2023 by Tom Brunelle
Just switched to AT&T Mobile and it was so easy! The service agent in the store at the Mall at Short Hills, John, was very helpful and took care of everything in just a few minutes.It was the easiest transition that I have ever experienced with my mobile provider.
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July 2023 by Juan Iglesias
John was great. He was friendly, personable, knowledgeable and helped me throughout my ordeal in getting a new cell phone. He is certainly a keeper. I am very happy of been a AT&T customer thanks John again for your help.
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July 2023 by Misty Ingram
My experience at this store was really pleasant. I met Mr. Braxton and his team in June. Kevin created me a new account with Mr. Braxton’s assistant. Mr. Braxton was very humble and friendly. What I liked was the great customer service. Mr. Braxton was very knowledgeable about the service and the plan I was offered. He gave me incentives of why AT&T was a great company to invest in. I personally have been a Verizon customer for years and wanted to see what AT&T offered. I was offered a good service plan with a phone and a watch for a very reasonable price. Overall I have no complaints about this store and would definitely recommend my friends and family to visit. I’m really enjoying my watch!!
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July 2023 by John Muoio
There's a reason why this store has such high reviews. When I walked in I was immediately helped by one of the reps there named John. I was looking for a new phone and John gave me a bunch of different options that he knew would work best for me. I was in and out with my new phone and everything synched to the new phone in under 30 minutes! Highly recommend this store if you want high quality service.
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June 2023 by omar elsayed
The customer service at this AT&T store is fantastic. The reps were friendly and knowledgeable and the manager Miguel was very helpful. If you are ever need of any assistance I definitely recommend this AT&T store. I will definitely be back.
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June 2023 by Christopher Humes
Really appreciate the service in AT&T at Short Hills mall! Customer service was exceptional, they helped me save money on my bill which is very much appreciated! Thank you the store manager Miguel and the rest of the staff at Short Hills!
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June 2023 by Xavier Rivera
Had an issues with my phone and the employees there were so patient with me. Manager was able to answer questions and provide me with options to upgrade my phone at a low cost.
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May 2023 by Alexander Chiluisa
Went in for an upgrade and came out with my bill lowered and Apple Watch. Overall great experience.
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May 2023 by Mack Do
Miguel is the best! Patient and informative. Provided the best service.
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March 2023 by Judy Mcfarlen
So helpful. Addressed my concerns readily. Came from out of town and had some phone issues that weren't 'run of the mill" and they still found a solution for me. Will be back when I need further service to this location!!
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November 2022 by Andrea Meyer
Breyannah was amazing, she super patient and explained everything for even my mom to understand. She is wonderful, straightforward and knew all the details. We are so grateful for her patience and ability to explain things.