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February 2024 by yudid994 ruby
I had such a bad experience the cashier with the red long braids had such a bad attitude refused to give me my receipt just because I didn't want to share my email address not coming back here
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December 2023 by Raghukumar S
Good selections of shoes. Customer service is good. We could not buy what we are looking for. But they have good options.
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February 2023 by Brittney c
Takes 900’years for a sale associate to fine a shoe!
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February 2023 by Tanaisha Sanders
If I could leave a 0 star rating, I would!Let’s begin with the in store experience.It took a while for me to be greeted or asked if I needed help. ( There were no other customers in the store at the time). One employee appeared to be on the phone and the others aimlessly having a conversation that did not involve sneakers.I encountered three employees -A Caucasian male with glasses, black male with a stocky build , and Latino male that rung up my purchase. Not one of them checked to ensure the sizes matched. Which leads to a greater issue- me finding today that the shoes were - different ! I had 2 left shoes ! One shoe a size 4! Another shoe a size 2!Moreover, I live in Philadelphia! 2 hours away! Aside from me needed the shoes tonight - when I contacted the store to share with them the problem. Justin ( Associate Manager supposedly) expressed he was unsure of the procedure when customers check out! I restated what he said to me and Justin goes on to say he is not the head manager. I asked when the head manager would be in- he proceeded to express he didn’t know !The conversation continues and literally went no where ! I recommend training of all staff including those In management! I look forward to speaking with Ryan ( the head manager ) to resolve this issue and huge inconvenience!Who would think that purchasing boots would be such a challenge ??♀️! Either way - don’t waste your time patronizing this store. Go somewhere else!!!
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December 2022 by Estee A.
Pretty decent selection of shoes. This review is in response to my interaction with Chris, super helpful and friendly employee! Great chatting with him about shoes
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October 2022 by Damian D.
I really don't understand the business model of having two locations minutes from each other (Livingston Mall location is nearby) but then again that hasn't hurt CVS! Anyway, the staff here is a bit less attentive than the Livingston location, but the selection might be a bit better.
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September 2022 by BOBBY BELTON
Nice store and friendly staff
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May 2022 by JessySoBrooklyn
Not a big variety of toddler sneakers
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March 2022 by nicole martinez
i was grateful to be greeted at the front and i felt very welcomed. when it came to looking for shoes however i kept looking for an employee and the only one who approached me was the employee Jose. He was extremely helpful and even offered some suggestions and they really caught my attention. all in all i had a great experience for my first time at this location.
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February 2022 by Tania Cordeiro
U can make Eastbay returns here! Great store. Lots of footwear!!
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December 2021 by ted dorset
The store was very clean and neat. The staff was very attentive and helpful. They greeted me upon entering and were very pleasant. When I found what I was looking for the salesman helped me right away. Everything I needed was in stock and ready for me. Excellent experience!
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November 2021 by infinite Allah
Great store team is very knowledgeable on products very friendly too 5 stars!!!!
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October 2021 by Sabrina
Staff was helpful and really accommodating to finding me the sizes I needed. Great selection
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October 2021 by Stuart Mcconney
Run by young kids with no understanding of sales and customer service. The upside for the business is that the shoes sell themselves and they have a reasonable selection.
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October 2021 by Viola M.
Super unhelpful.