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March 2024 by Andy Tykes (AndyinNYC)
Service is OK, it’s the minimum of what you’d expect. No warm and fuzzy neighborhood feel here. Have had doors closed at 4.20, not 4.30 as advertised a couple of times. Maplewood is another, better option.
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June 2023 by Michael Astashkevich
James is great!
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March 2023 by Chang Liu
Best post office in the area.
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January 2023 by A S (Tony)
with little investment i am grateful of the service the postoffice provides!
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December 2022 by Nancy GUO
Terrible service. I was dropping off multiple packages today and the staff refused to give me a receipt. He said I had to prepare shipping manifest myself. Never heard of that and never happened at other usps offices.
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July 2022 by Anubhav Shah (Tony)
with little investment i am grateful of the service the postoffice provides!
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February 2022 by jeffrey miller
The millburn post office was closed this afternoon because they were on lunch break . I mean give me a break !! There was a line out the door with no one there at all . The guy came out after I shouted was anyone here and he said they are closed til 145 til there lunch break was over . How ridiculous
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February 2022 by Jinny U.
Friendly staff. There's short term parking outside which is convenient. I had to ship a large number of books and between buying postage online through PayPal, dropping off labeled boxes at the post office, it was much easier than I expected.
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January 2022 by Natasha Minichini
James who is the apparent “ manager “ of the facility is beyond rude. I called to inquire some package details because on my tracker it said “expected delivery” for today and since my mailman had already came I just want to know the location of the package if maybe it is at the facility I would pick it up . he then turned around and said that I was on the wrong website and that they don’t tell people expected deliveries I explain to him that I’m on the correct website and that he continue to get combative with me and told me that I don’t follow simple directions. This is horrible customer service from a manager and I completely understand frustrations during this time butPeople do not have to be rude.
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January 2021 by Hank C.
Stopped in to mail a package and on a Friday afternoon, no line. That was nice, fast, and they had supplies outside in the common area with the POBoxes. Parking on the street outside.
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September 2020 by Slade pool
Love this P.O. I live in Newark and I go out my way to come here because James and Mike are the best and they don’t give attitude like the other P.O.
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August 2020 by Jason Tenas
Bas customer service here.
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June 2020 by Axel González
Quick and easy from my experience...Thank you for your services!
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April 2019 by Arlene D.
I really miss the ladies that used to work the front desk here. For years I didn't have any issues with our mail short of others people's items being placed in our mailbox. I normally put a post-it or note on the item then drop it back in the blue box in front of town hall. As of late there was a man working that went postal on me (super rude dude), failed to deliver my jury duty response so I got entangled in having to send my jury duty response several times only to have to send it via certified mail. It was a pain in the a**, and then since the certified item didn't make it in time, I showed up only to be told they finally received the response and that I was excused. I actually quit sending gifts and mail to my friends because of this post office. I recommend the Short Hills location if you want to make sure your items are delivered. I do like the delivery folks that have been delivering my mail though.
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July 2018 by tashina lalanne
NEVER enough staff. Only one person most of the time. Be prepared to wait.