Colonial Airstream is a family-owned and operated business and one of America’s top volume Airstream dealerships, aspiring to be a top-level and world-class dealer. Customers are the number one priority, with the business known for its knowledgeable salespeople, skilled service department, and factory-certified technicians dedicated to worry-free travel. It is recognized as one of the top Airstream and RV dealers in the world, with a stellar reputation for fair and honest trade practices, great communication, and a beautiful overnight campground facility. The experience is often praised, with customers making long trips specifically for the best selection, stellar customer service, and thorough walk-through and training at delivery. The personal attention, helpful and responsive teams across sales, service, and parts, and the courteous staff receive consistent positive feedback. The facility is easy to access with a big rig, near the NJ Turnpike, and features a nice waiting area with coffee and snacks alongside an extensive inventory. Some constructive observations note that investment in the pre-delivery process could enhance the experience. This includes a more thorough cleaning to address construction dust inside and dirt on awnings, as well as meticulous checks to ensure all systems work and to identify any cosmetic issues or damage before handover. Attention to these details would truly set the dealership apart. While service is excellent, it is noted that work is not inexpensive, advising that warranty work be completed before it expires. Overall, customers report being very satisfied and pleased, often continuing to use Colonial for purchases, service, and parts for many years.
AJ did a great job orienting us to our new to us airstream. AJ is personable, knowledgeable, and enthusiastic in his efforts to provide us with the knowledge we needed to feel comfortable pulling away with a new trailer.
April 2025
Susan and Kyle in Service were very professional. Would recommend.
March 2024
I’ve made two purchases here in the last 8 years , and have been in several times for service. They are absolutely the best. Very professional, and really go the extra mile to make sure you leave a satisfied customer. Very dog friendly as well.
